organist65

Hi. I am on the ship. They collected our passports earlier in the cruise for customs agents, since these countries required visas from some on board.

I am currently sailing NCL Dawn in Africa. We were sold on this cruise because of all the countries in West Africa we were set to visit. They first cancelled Cape Verde for "environmental" reasons, something about fuel. I can't honestly remember if it was after final payment, but I had my plane tickets already. Now they have canceled The Gambia due to tidal conditions. This port they shouldn't put on the schedule in the first place as upon reading about it, the channel to get there is shallow and dangerous. They must be aware of these things beforehand. I ❤️ NCL, but after reading these stories, I can't believe it's all just coincidence.

I, too am on this cruise. I had no idea about any of this until reading it just now. I'm having a great time, dancing up a storm in the evening, enjoying my breakfasts at O'Sheehans, looking out my balcony to the wide open seas + The only major disappointment for me is that we're not able to visit Gambia. I did my research for this cruise. I took an NCL excursion for Sao Tome. I purchased insurance.

Nothing! Not even an acknowledgement or apology.

Correct

Will do. Absolutely nothing so far.

Original OP here. We finally have AC!! I was really nervous they would need a part they could only get in Australia to fix it and we have 5 sea days back. But, after 3 days of no AC, we have it back.

I am the OP. I know no the AC not working is not the front desk's fault, but I would appreciate a "we're sorry" instead of, "this is an older ship." It's happening to 200 cabins, not just yours" as if I'm doing something wrong complaining. If the ship has problems, it shouldn't be sailing. I spent a lot of money flying from the US to Melbourne, Australia, the embarkation port AND a lot of money for my balcony cabin on this cruise. And I can't even get an apology. I am literally sweating right now in my bed trying to sleep. I'm not a novice. I am an experienced cruiser. Nobody goes on a cruise thinking, the AC might go out. Maybe you think the food could be bad. The activities lame. But, the AC not working in the hot South Pacific is inexcusable. There has been no public or private acknowledgement of anything and I think it's disgusting. That is the reason for this post.

No. We asked the service desk last night and they said it was supposed to be fixed by end of day yesterday. I never imagined or heard of this happening! It is so uncomfortable.

Well, I'm currently on the Grand Princess in Fiji and there has been absolutely no AC on most of the ship, including cabins, the dance floor, stores, restaurants, hallways for 2 days. To be fair I felt limited AC in the art space, but definitely not normal. I have cruised on 30 + ships. This has been the worst experience for me. This ship is sad in other ways, too. But, no AC in a hot place is dreadful.