I had a Crown and Anchor issue. My mother and I didn't get our Platinum lapel pin on our last cruise. When I cruised recently, I was able to get my pin, but they wouldn't give me my mother's since she was not on the cruise. I reached out to C&A via FB and they said to have my mother call. She did and they are going to mail it to her. A lot of time spent on this.
Pin isn't that big a deal, but we want it since we earned it.🚢 I was just super surprised C&A lady wouldn't give me my mother's pin, especially since she should have gotten in on her last cruise (earned cruise before that one) and we didn't.
And then I didn't get an invite to the C&A reception. 👿