I cruise solo and, unfortunately, am on a fairly tight budget because the fares are always double. For many years, I have dealt with a TA at a "cruise only" travel agency. When I finally discovered Cruise Critic, I learned about "upsells", which the TA never forwarded to me. When I asked that they be forwarded to me, I wouldn't get them in a timely manner and missed out on some good ones. I then switched to a PCC with mixed results. The first PCC was very good but she left HAL and I am now dealing with someone who sounds very new and doesn't return my emails or calls in for at least 2 to 3 days. Is that a reasonable time? I think I will try to book my next cruise without a PCC.