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About DS_Dean

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  1. If these rumours about Oceana turn out not to be true it will be incredible. I'm sure we've been hearing for years and years that Oceana had been due to leave the fleet for one reason or another. I will be so glad of course if she stays. She'll have some fame for having all these rumours over the years but still sailing!
  2. I imagine now that rumors are circulating more substantially a comment from P&O must surely land in a few days. Wow. Really sad that Oceana looks set to go. 😞 i wonder if they will blitz the entire Sun class cruise ships across the corporation.
  3. Her destination after Southampton shows as Local coastal. Maybe she is just joining the rest of the fleet at anchor?
  4. Ohhhh! Video internet = YouTube! I got it now 🙂 Thanks! Indeed Sun Princess is on there: https://www.apolloduck.co.uk/boat/commercial-vessels-cruise-ship/584501 On the bright side it doesnt seem like any P&O UK ships are listed.
  5. Oceana is my favourite ship. She has had rumours about leaving the fleet on and off for many years now and thankfully never materialised and infact she gained an extensive technical refit/improvement in 2017. With that in mind I am hoping she is safe for a few more years yet. However.. the North Shields berth has me a little worried. She is due to stay for 3 months (source) and incidentally Carnival announced the six ships would be leaving the fleet within 90 days. 😕 Other ships seem to be on the move a bit more whereas Oceana seems to be in a more significant cold lay up than the rest of the fleet. Do we know if Oceana has left the port at all? Oceana is the youngest in the Sun class of cruise ships and makes me wonder if she would get caught up in decommissioning of that class of ship with the oldest going back to 1995. My fingers are crossed this is not the case, though.
  6. Yep this happens to us as well. Last three cruises all had overcharges, call up, they say it was either an admin error or "IT Issue".
  7. I did speak to Entertainment Manager Benne a few years ago about Sea Screen. Managed to catch her after Azura TV but at the time she said she knew of the problem but there was no timescale on when it would ever be fixed. Meanwhile P&O continued to advertise Azura with its Sea Screen even though the screen was almost completely knackered. I did complain to Reception about the TV issue but told it was due to satellite issues. But other people were told other things on the ship and it became a bit of talking point between passengers as people were getting different excuses. Granted though, never complained about the sewage smell. But I have no doubt P&O are already well aware. There is no way they couldnt be. I dont expect to have to complain to get my voice heard on issues that are obvious. The problem is as Docco says in her OP, why is the issue taking so long to get sorted out? Sometimes P&O need to be more honest and upfront about issues so that customers are more informed and aware that P&O are taking it seriously. Such as "We know there is a smell on Deck XXX. Unfortunately we need to wait until XXX for it to be resolved because of XXX reason". Rather than just let it stink and people assuming (like I am) that P&O isnt really bothered.
  8. Had the same smell on midship when walking around promenade deck. Been on Azura a few times and definitely concur that the smell wasnt there in Azura's early days but I think its been there for the last three years! Its also really strong in the area near Malabar, especially by the stairs from what I can remember. I expect something is broken but P&O like to take their time fixing things.. like the awful SeaScreen broken for many years, the burnt down pizzeria etc etc. It'll be fixed eventually. No point asking P&O as they cover up almost everything!
  9. On this same cruise.. in Super Deluxe Cabin.. we have hot water but no TV. Allegedly satellite issues but the murmurings on the ship are as Docco says that it is service provider issue and not satellite. In Oasis pool it was nice and warm so I guess hot water is a cabin issue? Stuck in Tenerife at the moment, Azura has done sort of technical issue.
  10. I'm cruising in few weeks so will check to see if there is any documentation on this in the cabin book. If this is just on the website then that is obviously insufficient. If there is a plug and P&O want to limit what can be plugged into it, more information should be published. I know others that packed them and honestly, assumed most people did! Can't be doing with limited amount of sockets in the cabin.
  11. Hmm. Never heard of this rule. Have always taken extension leads on board, and surge protected for about 10 cruises! In full view of cabin staff and no one ever said it was against the rules and no signage.
  12. Difficult one. P&O doesn't typically deal with customer satisfaction issues and campaign would need to be very large to gain traction but wouldn't of thought there'd be enough people. 😞
  13. Interesting indeed. P&O are not a customer service centric company that for sure. Customer care post booking is almost non-existent. Not sure if this is a Carnival brand wide thing, or just P&O.
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