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sue1898

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Posts posted by sue1898

  1. The new season of Top Chef starts next month and according to this Food and Wine article:

    The cheftestants that make it through to the finale will then hop on a flight to board a Holland America cruise ship for an epic high-seas finale, which includes a surprise visit  from Holland America’s Fresh Fish Program Ambassador, chef Masaharu Morimoto, before having to prepare an eight-course fish-tasting menu for the penultimate episode (no pressure, right?). And, for the final meal, the remaining chefs are tasked with the “best four-course meal of their lives” to take home the $250,000, along with our favorite prize, a feature in Food & Wine and an appearance at the 41st annual Food & Wine Classic in Aspen.  
    Full article is here https://www.foodandwine.com/top-chef-season-21-introduction-8559965

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  2. Try this:

    Officeofthepresident@hollandamerica.com
    I found it via Google and got a call after a few weeks from a woman who was a Special assistant to the President. She was able to resolve my problem that I’d been working on for 6 months (they had listed an incorrect number of days I was in Covid quarantine and the HAL insurance would only reimburse me for the number of days on the official paperwork)

    • Like 4
  3. @Vict0riann my recent experience is that if you are reimbursed by the HAL plan for days in isolation (which falls under the trip interruption section) HAL will not issue you Future Cruise Credits for those days. I had my FCCs issued and once the insurance paperwork was finalized and the check issued the FCCs disappeared. After successfully reaching a Special Assistant to the President I learned that is the policy as they consider it double dipping.

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  4. My experience in June was I received copies of my medical record as well as two different certifications of isolation. This was all delivered to my stateroom and I believe there was a $5 charge. I had the platinum coverage through HAL and have been in contact with them. I must wait to see if my health insurance pays for the medical (it should since I was in Alaska). Once that is determined I can file my claim. According to the FAQ on the HAL website I should get some $’s for my isolation days. Here’s what the website says:

    “What if I am isolated in my stateroom for part of my voyage due to COVID-19?

    CPP Platinum provides reimbursement for any days that you are confined to your stateroom if the confinement is ordered by a medical professional.”

    HAL also issued Future Cruise Credits to my Mariner account for the days I was isolated. Those showed up about 7 weeks later.

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  5. 23 minutes ago, JohnnyPS said:

    We are out of Vancouver in a couple of weeks on the Koningsdam.  We have booked a Neptune Suite and according to everything I have read we should get some sort of priority check-in and disembarkation.  I have seen some mixed reviews about this.  We sailed on HAL back in 2003 so for all intents and purposes we are newbies on HAL

     

    Can anyone who has been through Vancouver comment on this?  It appears that the sailing is at capacity, so I am expecting the cruise port to be crowded.

    I did this cruise the end of June. The priority is only for boarding. There are security and government lines before that and there is no priority in either of those lines. 

    • Like 2
  6. @gregma60 this is a screen shot of my boarding pass from June. It doesn’t say priority but since we were in a Neptune Suite we were and when I mentioned that we were directed to that line. Bear in mind that in Vancouver there is security screening and government screening both BEFORE the priority line which is only priority for boarding. In late June with 2 ships boarding that day it took about 1 1/2 to 2 hours from arrival to being in our suite. As I recall only the boarding area had chairs so you could sit while you waited.

    IMG_5523.jpeg

  7. 6 hours ago, wandrr said:

    You assume wrong. The "secondary flow" is a web site thing which is used when you select your booking number to reserve or pre-book dining or shorex and so on. Have a look at the URL when you click on a booking number. It changes to https://www.hollandamerica.com/secondaryFlow/home . HAL only knows why they do that, and why they would use a term in the announcement that should be internal for use only by their web developers. As many have said, HAL's web site leaves much to be desired...

    I’d be interested in where on FB the original poster @richwmn saw this. I couldn’t find it on the HAL FB page so perhaps it was not a communication meant for passengers but rather some kind of internal notice.

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