We have just returned from a Cruise on Britannia and were persuaded by management to book another cruise while
onboard to have a benefit of a better price and £100 extra OBC.
We arrived home to check how much we had saved, to our astonishment the Cruise which we booked on board 4 days ago
was £196.00 cheaper, and the OBC had increased by £200.00 !!!
We rang P and O and their reply was there’s nothing we can do to help ! even though we only booked a few days ago.
So we have cancelled the Cruise and lost our deposit but gained £300 due to the new price and more OBC.
We are absolutely disgusted at their attitude, we were encouraged again in the Theatre to book before we left, to book onboard.
I understand about fluid pricing but 4 DAYS AGO , and there is nothing they are prepared to do.