Jump to content
Cruise Critic Community

ginger123snaps

Members
  • Content Count

    520
  • Joined

About ginger123snaps

  • Rank
    Cool Cruiser

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. This is exactly why the big box supervisors called carnival supervisors and spoke to several at Carnival. My big box supervisor called Carnival multiple times to get answers and each time she had to speak with a supervisor. She said the answers she was getting from Carnival reps were inconsistent. Each time she called she spoke with the general Carnival rep and then asked to be transferred to a carnival supervisor.
  2. We were scheduled to cruise on March 14, 2020
  3. This was my cancellation experience handled by supervisors at my big box store and Carnival (I won't get into why supervisors were involved). Anyhow, the big box supervisor has called me three times now. Today on her final call this is what I was told by her: Sailing Date: March 14, 2020 Carnival Vista 1. If you choose to take the FCC the $600 onboard credit (we had a 7 night cruise) only applies to NEW bookings. We have a mardi gras cruise booked for next spring break 2021. If we apply the FCC...which we can...but then no additional $600 onboard credit. 2. They are calling this "incident FCC" and the rules are different from normal FCC but after speaking with multiple Carnival supervisors they don't know the exact rules and rules of "incident FCC" are subject to change. They don't have an exact date you have to decide by according to Carnival and Big Box Supervisor (Yes I know there have been postings that say you have to decide by end of March) 3. They have a retroactive cut-off date for applying the new rules. I cancelled my March 14, 2020 cruise on March 10, 2020 and my travel agent had a special form to apply the new offer retroactively. It depends on when you cancelled. 4. If you cancel a cruise you booked using the incident FCC then you will get the FCC back . With all the uncertainty I chose to get a full refund. WILL NOT STOP CRUISING! LOVE IT!
  4. Hmmmm We were suppose to set sail yesterday 3/14/2020. We cancelled the cruise this past Monday...within the same sail week. I wonder if they would still give us a full refund instead of FCC?
  5. Yesterday I was looking at Mardi Gras to use my FCC during the summer. This morning Mardi Gras is not an option until October. Is this a glitch?
  6. Other cruise lines are offering a 48 hour cancel policy for cruises during the summer. I would book with them but unfortunately I have $6200 tied up with Carnival right now. I am not asking for insight of what the virus will do. I am asking for insight if anyone has heard anything about Carnival changing things for the summer. There seems to be people in the "know"
  7. A friends son is a comedian for a cruiseline and has chosen not to board until this calms down
  8. We took a cruise week before summer started and got "stuck" in Hurricane Harvey. My kids missed a week of school. I don't want to sail during hurricane season. My timeframe is limited here. I wish Carnival would extend the expiration of FCC It would also be nice to see a no risk policy while this virus is going on. I'm hesitant to book again..and be in this exact same position.
  9. I cancelled my cruise for this Saturday. I want to reschedule for the summer but not sure how all this is going to work. If I book a cruise for July I will need it all paid in April....I'm not sure I will be comfortable doing that? Has anyone spoken to carnival as to what their plans are? This is only going to get worse.
  10. If you booked through a big box store can you still cancel online through carnival or do you have to go through the big box store?
  11. We are waiting until last minute to cancel in hopes of a full refund. I don't like the idea of a FCC with a 1 year expiration date. Jobs, schools, etc. so many things to factor in here. I would prefer a full refund.
  12. Hello all I never received the letter but we are booked to sail vista on march 14th this saturday. How long can I wait before having to cancel in order to get the FCC? Do I have until Wednesday, Tuesday?
  13. We were absolutely planning on sailing this Saturday March 14th. Given the state department warnings and all the fluidity of this situation we are cancelling. I know this virus is here to stay, but I want to give the government a chance to figure out how they will treat and respond to future cruise quarantines. Everyone (cruise authorities, government, healthcare, etc.) is learning from each situation. I just don't want to be amongst the first few cruise ships to get quarantined. I'm scared for the cruise ship industry. We LOVE to cruise! It's by far our favorite vacation. My kids are 11, 11, 10 and they have been on 19 cruises....yes thats how much we love it. I'm so very sad to see this happening. I wish all cruise lines the best during this time.
  14. So are these the ships that are currently halted? Grand Princess Royal Princess Carnival Panorama Carnival Glory?
×
×
  • Create New...