PacnGoNow

The new app, they just appear about 11 days before sailing. But, with all their changes, updates, bugs…not sure when they are appearing any more. They should not tell you that you will get a QR code, when it’s not even used. You do not need it. You’re in the green lane, have your Medallion, passport with any documents required and print your luggage tags and travel summary…you’re ready to go. Here’s a copy of what it looked like with the new App in January, but IDK now what they are doing with it.

Needs to kill an infestation! 🤣 @memoak I think they’re updating again. Round and round it goes! Will just recheck tmrw. 😳

The bug first showed as you being under 18, a minor account, so you could not accept the passage contract. Believe they fixed that bug, as it was widespread. Mine was fixed. If I was ready to leave soon, I would have pursued. A lot of these bugs are corrected, and along comes another. Quite annoying.

Usually 5-7 days, depends on your bank. We’ve seen the refund back in 2-3 days on our CC.

They could tell I was 21 or over! How’s that? 🤣

Same here, also. But, we do long cruises. I’m sure the shorter cruises are filled up more quickly.

Queen for me and the King 👑 I Love This! 😂

Online PCL website, it shows: accessofficeprincess@princesscruises.com

Lol! I think they could tell I wasn’t a minor. 🤪

Well…I am not a minor anymore. I’m now 18 years old, according to the App! 😂 That corrected itself in about a week. 🥴

Sorry your experience was so bad with the noise. If you were on deck 8, there may have been something loose with or around the lifeboats. If it happens on any future cruise, (whatever line) I’d go all the way up the chain of command to get someone to correct it. They really should have addressed this right away, that is not right. Did you ever find out what it was? If you’re not going to cruise with them again, there’s not much of a suggestion for you. If you want to post a complaint, you can do that on the website. Look under..contact us and you’ll see the drop down menu to complain post cruise.

CC refund should show up in 5-7 days, depends on the bank. Sometimes faster. The App is a whole different ballgame. 🥴 Don’t stress over it.

Remember…,this is the new and improved App! 😂

It does not matter, as long as the website is correct, you’re good.

Was that done recently? If so, it takes a few days to fall off the App, after a change or cancellation. Most important..,does it show correctly on the cruise personalizer? The cruise you cancelled…is it gone on the website? If the website is correct, then just leave it alone on the App. If it really bothers you, you can call in to OceanReady on the pcl phone line. When the App first was released, I had 2 of my cruises showing as 1 cruise and they were not! Not even the same ship. It corrected itself about 2 weeks later. SMH

Have a great cruise!

You received the lanyard and holder without the Medallion? That’s odd. Someone’s error. We always get the Medallion (including the lanyard & holder) about 11 days before sailing. You still have time!😂

Thank you do much for your very informative review and taking time to answer questions. I’m sure it has helped many here in CC! Safe travels home.🏠

You are correct. Fortunately, I was able to use the old App and book my SD, at the correct USD rate. Now, the old App is gone. So, those who run into this issue on their bookings, will either have to report it to CS or IT, call in to PCL or just wait until OB to book. The only problem is the SD could actually increase in price, for real if you wait. I used to get responses from the IT department, which I shared on CC. But, now nothing from them. SMH

The Bachelor? 😂

No, they’ll just have to tell them to lower the sound. Looks like they will blow people out of there. 🤣

When the new app came out, I saw the same prices shown as USD and this is for a ship that does sail OZ/NZ earlier in the year. We are going from the US to So America and they STILL have the wrong prices. They are in AUD, because IT can’t figure out how to change them. I’m not reporting it anymore. Try the web-site version of the App, see if it is correct. I went onto the old app and booked mine. Now that option is gone. FYI: Ship is Majestic 2024/25.

Probably March 3rd?

Wow! What ship? Short voyage?

And pumpkin carving in the piazza!! 🤣