Jump to content

Veinless

Members
  • Posts

    332
  • Joined

Posts posted by Veinless

  1. Just the one butler now. It is how it used to be.

     

    Of course, for some of us that had fully paid for that, Celebrity switched it to “a Retreat Team” to “provide better service” for a period, taking away the dedicated butler. 

    Celebrity burned me there and lost a good amount of my business. I know they don’t care, so I get my satisfaction from calling our their lies and **** (and sailing elsewhere). 

  2. On 7/9/2024 at 10:12 AM, canderson said:

    While we're on the ice cream topic ... need a spotter out there aboard:

     

    Some years ago, Celebrity made the most positively amazing cinnamon ice cream.  They were making it aboard, and using coarse ground Indonesian cinnamon.  Have never had better anywhere.  It had real intensity of cinnamon without the astringency that you find in recipes that try to beef it up with what I suspect is cinnamon oil.  Very, very smooth, but with lots of flavor.

     

    Back in 2021 after the restart, we noted its absence after a week aboard, and asked when it would make 'the rotation'.  Sometimes it would only be offered during lunch in the Oceanview on a port day and we'd miss it.

     

    We were told that they no longer had cinnamon, but they'd try to make us up a tray of it.  They tried twice, and in both cases, the result was nowhere near as good as the original recipe - which may have been lost?

     

    So for those aboard in more current times ... do you see cinnamon ice cream anywhere?  If so, have you sampled it?

     

     

    Had it this year on either Silhouette or Solstice. 

  3. On 5/23/2024 at 1:27 PM, Cap_D said:

    Until they solve for the issue I describe in the below post from earlier today, I call BS on the enhancements.  

     

    Celebrity should also apologize to every person who purchased Retreat and sailed during the period where Butlers were fired, the paid minibar explicitly enforced, etc.  And, one sous vide vacuum packed pre prepared chicken dish from a Boulud commissary doesn't make for an enhancement to the Luminae menu.  Also, still waiting for the promised Luminae room service breakfast menu that has consistently been promoted before booking for years and yet is entirely ignored by shipboard staff at all levels.

     

    I don’t want an apology, but some gesture like compensatory captain’s club points would make me feel less bitter about the whole thing. They sold me something, changed what I was getting, and kept my money anyway. 
     

    We have given up on booking suites on Celebrity. The value isn’t there and they pull the rug out from under you so trust is gone. 

  4. 31 minutes ago, jelayne said:

    We are just off B2B 200+ so not included in CC lunch .  Also the number of B2B changing cabins was too much for attendants to handle so we had to totally pack up everything, including hanging items.  

    We only had 50 or so in March and still no B2B lunch on Silhouette. 

×
×
  • Create New...

If you are already a Cruise Critic member, please log in with your existing account information or your email address and password.