So, my medallion app issues are somewhat unresolved, at least I can log in again, but cannot get past the blue zone (was previously green zone, then the unexplained meltdown 2 weeks ago merging my acct with my cabinmates account, which is still unresolved on the website...I log in and her info displays, weird, huh?.), but CS was personable and tried. I think the problem is that the code is clunky and not all scenarios have been addressed. I'll be the one wearing a sun hat at the desk, trying to check in in two weeks. Wish me luck.