jojo1966

28 minutes ago, terrydtx said:

Yes, I believe this is the only way cruise lines can start up again. If you do not want to be vaccinated that's your choice, and you can stay home, I don't want you on a cruise ship with me.

 but what if youre not vaccinated because you are bottom of the queue for it being handed out? are you saying those people cant cruise this year???

30 minutes ago, peanut head said:

Funny how most of us are in the same boat (no pun intended) regarding the current cancelations.  I have 3 FCC vouchers from 3 canceled cruises ranging from $1200.00 - $9800.00 pp. I have read the FAQ's on the Celebrity website regarding usage of the FCC but I am still confused...please help out.  The current expiration to use the FCC is 4/30/2022 for sailings through 9/30/2022 and only 1 FCC voucher per person per sailing.  Does that mean that I can or cannot use 2 FCC vouchers per person for my October 2022 sailing?

Is this a trick question? 😁 you seem to have answered yourself in your post ...you know FCC can only be used on sailings through 30th sept...but are asking if you can use 2 on a sailing in October?🙈

21 minutes ago, Tigrou said:

The Lift & Shift policy is very clearly not applied consistently by Celebrity.

 

I've no idea whether it's down to how much clout your travel agent has with them, or if your face fits, or simply luck of the draw, but it is most definitely not applied fairly or consistently.

 

I was booked on the April 2021 Reflection 16-night transatlantic.  There are no 16-night TAs in spring 2022 so I asked to L&S to the most similar itinerary, on Silhouette.  It was refused.

 

Yet other passengers on the same Reflection TA have been allowed to L&S, including to Reflection's spring 2022 TA which is a completely different itinerary, and even to Apex.

 

My (US) travel agent asked again, citing these examples, but it was again refused.  I asked for an explanation as to why I have been treated less favourably than other customers but no response was forthcoming.  All Celebrity will do is keep insisting that there are no spring 2022 cruises which meet the criteria for L&S.

 

When I asked my celebrity uk rep why other people had been allowed to do improper lift and shift when we couldn't she said it was because when it first came out there were some reps allowing flexibility but they had since been clamped down on and it was now set in stone what could and couldn't be done....sure that's a load of rubbish and it still depends who you get to speak to when requesting 

We requested a lift and shift on a Japan cruise...same ship...same destination...within 4 weeks following year..but new cruise was 1 night shorter....told them we didn't want any reduction for less nights but we're told point blank NO....then again we are in the UK where we get treated considerably less favourably by celebrity UK

On 12/23/2020 at 3:45 PM, bigbenboys said:

The cruise I booked last month is the Pacific Coastal on the Millennium for 3 May 2022. It is a easy cruise for us being on the west coast. This cruise gives us a 3rd option to use up our FCC.

We booked this too.....😊😊

9 hours ago, wrk2cruise said:

 

I'd want to see that written somewhere.  You would have thought they would have included that in the email if true.

this is what it says on the Uk site:

2 minutes ago, emmas gran said:

Do you have the 0800 number if not

0800 953 5829

 

Liz

hi Liz - yes thanks - i searched the forum for it as i knew i had seen someone post it previously - might even have been you  !! they're shut for the day though and even though it says you may get put through to the US office it just goes to a voicemail machine 

thank you - i will try celebrity tomorrow morning - just wondered if any of you clever people would already know the answer 🙂

hi

wonder if anyone can help...we have a FCC that needs to be used on a cruise that departs by 4th May 2022, and we have found the perfect cruise we want that departs 3rd May - the FCC is for around £300 more than the cost of the cruise....will we get that "change" returned as a new FCC with a new expiry date - or because the FCC used in the first place expired 4th May 2022 will we just lose the remainder of the FCC

thanks

On 11/17/2020 at 11:54 AM, rachiem said:

I had a bit of trouble adding FCC's to a booking as the UK system can only add one per person. Anything else needed to be done by the Miami accounts office apparently?

Maybe they can adjust this "up the line" for you?

hi - intrigued about your statement about Uk system only being able to add one FCC per person ...i was led to believe you couldnt use more than one per person per booking anyway? are you suggesting that you can use more than one per person per booking by contacting head office?? thanks

21 minutes ago, drsel said:

You can choose NO perks & lower price

Please - do share how - you obviously know something all of us who have actually looked at the new booking system dont know.....

3 minutes ago, laslomas said:

Now that Celebrity has changed to this pricing structure, they still need to keep the daily gratuities rate, and wi-fi rates available for many months to come for those that have cruises already booked - up to the middle of 2022, I think. I have one cruise booked for 2021 with just a drinks package, and another one with drinks, gratuities, and OBC. When doing the calculations to add the missing perks, neither work out better to change to the new 'Always Included'.

 

I just hope that the missing components do not rocket in price before my sail date as now they are just part of the 'price' anything could happen!!?? Wi-fi packages are available on my cruise planner, but the daily gratuity rate was only found by doing a search on the website. Wondering whether to pre-pay now, just in case.

hmm..yes we have 2 cruises booked that just include drinks - i was also wondering what could happen to the gratuity rate between now and next October - as you say it may be worth paying now

25 minutes ago, hawkesbaynz said:

The UK site up and running.

 

I was looking at a ten night Sky Suite on the Infinity or a Balcony on the Reflection next September in the Med. I have a £300 deposit to attach to a cruise which is currently place holding on a April 2022 ex Sydney two nighter. No such thing as refundable deposits in the UK

 

Almost booked the reflection on the classic beverage included a fortnight ago but decided to wait for the Veterans Day sale that never happened. The price went up a couple of hundred pounds approx. 10 days ago. Today similar price but wifi included.

 

Today the suite on Infinity is £6398 with $400 OBC each rather than $150 for 2 at yesterdays price of £6554.

 

So the always included are better deals.... than yesterday.

 

Shall I wait for Black Friday deals or book now. Always a gamble with Celebrity.

dont we also get the best price guarantee at the moment? so booking now would mean youd be able to get a price reduction on black friday wouldnt it?? but i suppose thats assuming you are talking about holding out for the same cruise...

ive been watching pricing on a panama canal cruise for 2022 - kicking myself as the price a month or so ago was down at £5,700 for 2 - including drinks - after the free drinks promotion ended it went up to £7,000 with 2 perks and this weekend it was showing at £7,500 with 2 perks -  today with the new pricing its still £7,500 but with the standard always included 3 perks so hasnt actually gone up with the addition of that extra perk - still nearly 2 grand more than it was with just drinks though...grrrrr

2 hours ago, Traderboy said:

Thanks for these comments.

I think my original posting may have been misunderstood.

We are from the UK and this week we booked a new cruise for February 2022.

We normally like anytime dining but we were amazed to be told that,, in order to book it, we needed to pay the tips NOW not when the final payment is due.

As I said before this policy seems to be designed by Celebrity to bribe its customers and create extra cash flow.

Of course we are aware of their relatively  new system of booking wither no perks, 2 perks or all perks.

We are also aware that the crew do need to be paid properly and that extra tips should be given if you feel it is  appropriate.

Surely the honest thing for Celebrity to do is to make the crew tips part of the fare they charge ALL customers.

There are many cruise lines that have moved in this direction.

 

I would interested to know what others think.  

Unless this has changed in the past week I think you've been misinformed...im in the UK and I booked a cruise last week and selected anytime dining...got the option of adding gratuities to the booking now or not...certainly didn't have to pay them upfront,..i did book via the website though...not a travel agent...not sure if that makes a difference ??

Don't think that will mean anything at all...I received an email 2 days ago advising me not to forget to check in and book things before my cruise on 8th November ....which was cancelled nearly 2 weeks ago !!

Just now, LMC said:

I applied FCC from an October, 2020 cruise to an April, 2021 cruise.  I booked my October cruise onboard a sailing and received $700 OBC- should I expect to be able to carry that to the April cruise?? Has anyone done this???

 

Thank you!!!

Yes..I think we have done as you areasking ...we were carrying a $250 OBC on our cancelled Asia cruise for November...this was what we received for booking on board back in 2017 and we had moved it around a few times since then...when our cruise was cancelled we asked for FCC instead of refund for cruise fare and I emailed celebrity and asked that the 250 OBC we were carrying was moved to a different cruise we had already got booked and they did .

8 hours ago, ttewoh said:

We have just had our Celebrity cruise around Japan and the following cruise to Vancouver cancelled, I went on line to BA yesterday just filled in form requesting a voucher, we brought the tickets direct from BA in June, within 30mins had two vouchers back, no questions, they have to be used by May 2022. We were on the flights from Heathrow to Tokyo then returning from Vancouver to London. Hope you have better luck next time.  Jan

Yes...but buying in June fits in with BA voucher scheme which is why you were successful .we bought prior to 3rd March with travel after 31st October which they won't currently entertain refunding/vouchering

2 hours ago, upwarduk said:

A huge relief I would think, would you have had any way to get to the ship, as a flight would be necessary.

Also there is still a Gov.UK advisory against cruising, so if you had gone and needed to claim on insurance, that would be void.

the issue we have is that the flights are still happening ! BA are still flying to Japan every day  and its not against government advice to do that at the moment so they wont allow us to cancel our flights for a voucher - so getting to japan wouldn't have been an issue - but no - we wouldnt have had valid insurance i assume - at least now the cruise is offically cancelled i can start my battle with BA

Just received my cancellation email....bit if a relief if I'm honest 

31 minutes ago, If only said:

it’s on there website just basically all cruises suspended up to Nov 30.

cant see it on the UK website anywhere???

1 minute ago, RickT said:

Perhaps now that my March 2021 New Zealand to Australia cruise has been officially cancelled they will be more open to allowing me to lift and shift to a similar (one day longer) itinerary in 2022?

yes - im hoping they will now let me L & S my Japan cruise to one that's a day shorter rather than giving me my cash back

to be fair to the OP - it was available because i could see the complete list of affected sailings when he first posted it - and all the Asia ones were on there as suspended - even the other document he has linked to has changed from what it was

i was wondering if cancellations were coming this lunchtime - couldn't find our sailing anywhere on the website when i was searching but haven't received any notification of its cancellation either though - glad its finally happened as it means we can get cash refunds rather than FCC

Hope so ...