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kelbell
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Posts posted by kelbell
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Yes I do have the original email confirming the package purchase.
And yes they did send email cancelling package, I did go into
my email until after I notices amount credited to my bank account. I am not
always on my email. They originally said it was because if itinerary change.
Fine!!! Now just fix it. It's about the money and principle! In good faith I gave you money
so in good faith I would like what I paid for.. Don't believe that's unreasonable.
I will post when it gets resolved. Fingers cross in my favor!!
Thank you everyone.
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Host Clarea thank you for the email address.
I will also see about posting on twitter and facebook, I do not have
either one ,but relatives do.
10) Thank you 🙂
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I will try to keep it brief. We cruise at least twice a year, normally at a minimum book
two state room. This trip we have 7. Have NEVER had an issue.
1) Had our itinerary changed (not a Problem)
2) They moved around excursions and actives for correct day of new itinerary. (thank you)
3) They also, somehow canceled our drink package. (now the problem starts)
4) Was never notified, noticed it on my bank statement. Trip not till Dec 2 2019.
5) Made the phone calls, and calls, and calls, and know emails......(Not resolved)
6) Deluxe drink package now $65 a day, I bought at $42 a day (still a problem)
7) Was told 3 days ago someone will call or email.....(thank god not holding breath would die)
8) ANY IDEAS PLEASE!!!!! (I do not want to pay new price, don't think I should)
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We have done it also, I believe it's for parking at the garage always. Only cost us $28
for 5 days.
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Have you looked into Park connet. We used it for the first time Jan. You park at
the garage on channelside. Literally across the street from RCC port. It
cost us $28 for 5 days. I was very nervous trying it because we have never gone out
of Tampa. I can't stress how easy and convenient it was.
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Thank you, doesn't look that bad,
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Morning, I've tried searching wondering if anyone might have pics of
cabin 6184 on Ovation of the seas please. I am aware it's obstructed
just trying to figure out how bad.
Thank you
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It's something, thank you.
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Calling all Nancy Drew's our muster station is B02. Not really sure how to figure
it out from there.....
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Nooooo Biker 19... bad mojo!!! LOL we are only having good balcony thoughts.🤗
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So true, lesson learned! Is what it is...
Thank you hoopster95, fingers cross we might get one.
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But we didn't pay for an obstructed view GTY, do they do that a lot?
First and probably now last GTY we book, if that happens.🤬
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We booked a GTY on Ovation for Aug, going to Alaska. We haven't received
a room number. Edocs say deck 6, and the category XB. I went on RCC website and couldn't find XB.
Any ideas what XB stands for?
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I second for Park connect, seems to good to be true, but we used it
last Jan. works like a charm. We paid $28 for 5 day cruise. When we did
it, it was automatic for Channelside garage, and they just said welcome. We could park
anywhere. Maybe because we were the only ship at port. I read everything
I could find before we tried it, so glad we did. I wish it would expand to other ports!
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We found it moved very fast. The line was not held up at all. I find more and more people
are doing it.
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Just made a reservation with Seattle express, pier to sea-tac,
aaa discount $34, two with bags. They say they run every 15 min
from 7-11am. 5 star review from tripadvisor.
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Following as well.
Please let us know what time your thinking of disembarking?
will you be using Seattle express then? (thank you for that tip I
am googling right now)
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Going on Ovation out of Seattle in Aug to Alaska. I've been waiting for the
entertainment to open up and make reservation. Can anyone tell give me a
rough estimate of when they open the reservations? So far they only have Pixel,
and we are 73 days out. I do check everyday and thank goodness I do because they
had the north star open to book, and now its full.
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please forgive this stupid reply, are you talking per day
or is that for the whole week?
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Please excuse this silly question.... I see on the taxi sign they take major
credit cards, is that the only form of payment. Do they take cash? Gosh it
sounds even more stupid when I say it.....🙃 Have never been to Seattle
before.
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Is there a water taxis that takes you to Atlantis? Looking to just explore.
For those who are familiar with Atlantis, can you just walk around and
visit the shops or is there a fee to get on the property?
Is the taxi near where the ships dock?
Thank you.
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Sorry must have been looking at very old satellite pic, I do see a garage.
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We have gone out of Port Canaveral once Carnival Liberty, we did "park and Cruise" (it was fine)
We are now going RCC Mariner and it docks at CT1, we don't want to do park and cruise, but
would like to park at terminal, is there convenient parking at CT1 like at CT5 garage? Looking
at maps I know there is no garage. Just wondering if its a convenient terminal to park at?
Thank you.
UPDATE! (so you think it cant happen to you)
in Royal Caribbean International
Posted
Thank you all for your timely advise. Ten days later, numerous emails with corpaorate
yada yada yada crap. Phone calls being left on hold for what seemed forever!! (longest
hold was 28min 53 seconds!! Realizing being courteous and polite wasn't getting
anything resolved. So out came attitude insisting that we resolve this TODAY!
(meaning yesterday) And yes it got resolved, Deluxe drink package for original
price of $42 a day instead of $65 a day! Thank you RCC for doing the right thing....NOT!
I shouldn't have wasted my time on something you clearing could have fix with first phone call!!!
THANK YOU everyone for listening and advising.