We have had excellent service on our Viking cruises. During our most recent cruise in May on the Sky on embarkation day, DH asked our cabin steward if can get ice for our drinks in the room. Not only he brought us and ice bucket, we had a bucket of ice every day when we returned to our cabin after our excursions!
On the same cruise, on one occasion we went to the World Cafe for lunch and the Head Waiter noticed I was eating and not my husband. He asked my husband “can I help you with anything?” DH replied, oh no thank you, I just need to go to the grill to get a burger. He said to my husband, “tell me what you want, I’ll go get it for you”. and he did!
I can tell you a few more stories as like I said before the service in Viking is second to none!