I think this is what I am most disappointed about as well. I made a risk assessment based off Celebrity’s current guidelines to require masks on transport for excursions and by not filling transport to capacity, both if which were false (although printed on the agenda daily). I never book excursions through the cruise line but did this time for that reason.
There were SO many people who did not isolate themselves and just walked about coughing without even bothering to cover their mouths. I knew the risks and accept that because I decided to cruise, I have Covid so ultimately the responsibility is with me BUT I also excepted Celebrity to honor their promise too on mitigations.
Also, I was HIGHLY disappointed to hear one of the activities people (Ryan) blatantly lie to a guest the morning of disembarkation. She flat out asked why her group 1 hadn't been called yet and we were all leaving the ship (escorted) he told her its because we were walk off… these people congregating in grand plaza had no idea isolation passengers were being paraded out and standing waiting with non isolated passengers in a common area - and more than half removed their masks as we were walking from the holding room through unsuspecting passengers.
Celebrity’s actions vs messaging is not consistent and for that I am disappointed. I hope everyone who contracted Covid on board Apex last sailing are doing well. This is definitely not a cold for me. Thankfully for my husband he was symptom free in less than three days.