We are Platinum on Carnival but as Diamond seems so far away, we decided to give Celebrity a try. Sailed on March 8th on the Celebrity Edge. This was our experience and how I felt it compared to Carnival
Embarkation - excellent. From arrival to Pier to getting on the ship was 15 minutes. Never had to do any sitting and waiting. This was one of our worries compared to being Platinum on Carnival but turned out was a non issue
Ship - clean, beautiful and spacious (well thought out).
Cleanliness - impeccable . Constant cleaning of all areas. Hand washing stations at entrance to buffet. Purell being squirted everywhere. Bathrooms were always very clean. To me it just felt more clean than we ever experienced on Carnival but I can’t compare to Carnival during this Covid crisis
Cabin - we had a sunset veranda (back of ship) and couldn’t have been happier . We were able to ask and get a lounger from the cabin steward. Cabin space was very good, especially the bathroom and shower was a nice size. Shower was all glass, including the door (no curtain)
Food - very good. Really enjoyed Select Dining and the 4 smaller main restaurants . The ocean view cafe buffet for breakfast and lunch was phenomenal and very fresh . Impressed that there were many hand washing stations at all entrances to the buffet and staff there to make sure people washed up. I thought the food was better than Carnival (quality and service)
Specialty restaurants - didn’t do an of these
Pool - the Solarium was very nice on the poor weather days (inside space to layout and go in the hot tub and pool). The outdoor pool was large and easy to get a deck chair and everyone was very respectful of each other.
Excursions by Celebrity - awful. We booked 2 tours and both cancelled with no reason. One was a tour to St Barths during St Maarten stop and no explanation as to why it was cancelled (a little communication and empathy could have gone a long way)
Ports of Call (San Juan instead of Tortola) was an Epic Fail. I realize weather is not cooperating but decision was to move San Juan to the Tortola day and cancel Tortola (Tortola was why we booked this cruise FYI). And of course it poured all day in San Juan
Port of call (St Maarten) - excellent. Interestingly there were 4 ships due to dock that day but we were the only ship allowed in that met the more stringent St Maarten health requirements.
Entertainment - Music/Dancing shows just OK. The comedian and the illusionist were fantastic. Loved the fact the comedian was in the main theatre as opposed to a smaller room like Carnival
Debarkation - very smooth and organized. We were group 32 in the Theater and from the time we got the call, we were outside the cruise terminal in 10 minutes (didn’t even have to show passports to customs )
All in all a great cruise and we would definitely sail on the Edge again. Definitely a big step up from past Carnival experiences