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Everything posted by SeaDayLvr
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10% credit if paid in full by April 10, 150+ days prior
SeaDayLvr replied to Dynacruiser's topic in Azamara
We used our 4 free nights for this booking, I wonder if that makes our terms and conditions different? We never got an email about the 10%, our agent just asked us if we would like to consider it, and if so he would call them. We are going to call ourselves on Monday. Thanks everyone -
10% credit if paid in full by April 10, 150+ days prior
SeaDayLvr replied to Dynacruiser's topic in Azamara
We are sailing in December and talked to our agent about this 10% promotion. He contacted Azamara and they told him if we go ahead and pay in full now to get the extra OBC, then it automatically puts us in the “after final payment stage” and it is all non-refundable, should something happen and we need to cancel. Has anyone else found this to be true? A lot can happen between now and when we originally need to make final payment, not sure it’s worth the extra obc? -
Thank you! Now I know I can put my husband’s jeans in with my light clothes. Thanks again!
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Stupid question about the laundry “stuff a bag”. Do they wash everything in the bag together or do they separate lights and darks?
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Hi, We are a married couple and we each have our own chase reserve account, and our trip interruption/cancellation is 10k per person, up to 20k per trip. If we split our final payment for a world cruise on both of our cards, would we then have 40k coverage for trip interruption/cancellation? Has anyone done this, two different accounts among married couple? I can’t find anything about this on the Chase fine print for coverage. Thanks
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Hi, Booking a world cruise (all segments) onboard, would you recommend keeping this booking with Azamara or transferring to our travel agent? We always use our travel agent but the world cruise is quite involved, and we wonder if it’s best to leave it with Azamara? Can any world cruisers share their thoughts on this? Thanks in advance.
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Celebrity home porting at Port Canaveral in Dec 2024
SeaDayLvr replied to Jeremiah1212's topic in Celebrity Cruises
Eclipse going South America in early 2025 in place of Equinox. -
I emailed the loyalty department as well as submitting the contact us form on Azamara last Friday. I attached all documentation and internal emails that the sales associate onboard gave me. Good point, it's all documented that I have tried, so even if after 30 days they should do it. 4 hours on hold now....
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We were already at Discover level when we booked onboard 3/18. We have until November to use the free nights. We have 30 days to apply the free nights to this cruise we booked onboard, we were told by the onboard sales associate after 30 days we cannot apply the nights (but can to another cruise). We have the pricing with the 4 nights applied, and all the info from the onboard sales associate, but Miami has to apply it, the onboard associate could not because the website was down. I guess worse case we have paid a deposit for a cruise, and we do have the opportunity to move it to another cruise for one time free with no penalty.
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Hi, We were on the 3/18 sailing on the Onward. We worked with the onboard cruise sales person booking a cruise using our 4 free nights. This was when the website/transition happened. The sales person tried multiple times to get Miami (shoreside office) to book the cruise for us applying our four free nights. Miami said they couldn't because of the website transition. Miami said to take our deposit and they would work it out later. I have the emails from the onboard sales associate and Miami. Here we sit weeks later and nothing has happened. I have emailed loyalty and submitted the online Azamara contact us form. No response. I tried calling last week but phones were down. Currently on hold now, 2 hours so far. We were told we only had 30 days to get the free nights applied and transfer to our travel agent. We are running out of time. Anyone else in the same situation? Advice?
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Azamara starting new loyalty program/system?
SeaDayLvr replied to Crew's Shipmate's topic in Azamara
Don’t listen to what Penny said. We dealt with her on the Onward just recently and she knew nothing, stating that she hadn’t been trained at all. At the future cruise event she did someone asked what Azamasing Evenings were and she said she didn’t know to ask Guest Services. From what I understand our loyalty level will remain the same. -
Hi, Currently onboard the Onward and the future cruise staff doesn’t know if we can use our 4 free nights and our “Refer and Receive” future cruise credit together. Staff is all new with no training. They have written Miami but no response from Miami. We were going to book onboard but finding it difficult to get any answers. Thanks!
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This is a nice change. Being Elite, with the free drinks from 5-7, and bringing on 2 bottles of wine per person, there is no need for a drink package.
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I saw this in my cruise documents, and was surprised. Is this an error or is it truly 2 bottles of wine per person, instead of stateroom?