This is their latest response:
"Thank you for your patience. Accounting advised that the initial payment for the packages didn’t clear. As such, the packages were cancelled, and the system marked them as a claim dispute. For that I apologize for stating it was a dispute. However, the promotional pricing time frame when you initially purchased the package, has passed. We cannot honor past pricing. We truly regret any disappointment or inconvenience this may cause."
I don't really know what it would even mean that the initial payment didn't clear when I most certainly had enough credit limit (we have a $50K limit on that card and always over pay it so there's more than enough credit limit). Anyways, I also noted that they posted a charge on my credit card yesterday for the amount of the photo package that they said they were cancelling. So I was hopeful they were reinstating it but today I got the email above. I tried Facebook and they won't talk to me because they said this person that is emailing me will handle it. I tried calling C&A and they won't speak to me about it either.