leyland1989

Just got a email reminding me to pay my remaining balance... I'm actually worried now. I will give them a call when I'm back home.

Did they just... updated the website? Like their offering, it got worse! Now if I want to go in and proactively de-select pre-paid Gratuities, it will tell me I'm still owing them money because my cruise is now 200 more expensive somehow. why are they deducting money from my promotional savings ?? Anyone know what's going on.... ? It's total software gore

Not a frequent cruiser and have been living under a rock for a few years, Since when Lobster and Filet Mignon become extra charge items? I remember having "the Lobster night" on my second sea day and not having to pay extra for it. Do they still offer the lobster at least once prior to the end of the cruise to mark some sort of occasion?

or both? From my pervious experience, I am well aware that they will try selling you drink packages on cruise planner even when you booked "All inclusive" fare. We decided to splurge on a suite this time and booking directly with celebrity cruise. The retreat fare we booked should include tips, but every time I logged in to captain club and go into "manage my reservation", it will prompt me "Please pay your balance to ensure that your reservation is not canceled." and The Prepaid Tips option is checked under the Add-ons tab that I'm owing them a few hundred dollars on prepaid tips. I cannot tell if they are trying to scam me for money by threatening to cancel my booking or just incompetent IT like they always do.

We are sailing in tandem again today with the Apex. It appears that we are catching up:) Is it possible that someone can snap a picture from the other side ?

We are sailing in tandem again today with the Apex. It appears that we are catching up:) Is it possible that someone can snap a picture from the other side ?

We left about half an hour early, turns out we are sailing in tandem.

Interesting... That's what we got instead. Confirmed no lip balm.

We have booked the tour on the summit in 2 days. With 20% off pre cruise discount, it was about $140CAD pp ($100 USD with poor exchange rate?)

Wait, there's a lip balm?

We are staying in deck 11 Aqua class onboard the summit. We found this next to the tote bag.

Greetings from the other side. See you again soon in Grand Cayman

Thank you everyone. It looks sturdy enough to not be a "single use" item yet not significantly or costly enough that they'd charge you for it. I just wasn't sure where the line is drawn.

I'd assume the tote bag is for us to take home but we are not sure about this.

My WiFi and drink package has finally shown up on my Order History yesterday (Aug 29). Strangely enough, it's only showing up for 1 guest (my name only, but that's the primary contact of my booking, the other guest's name is not there.) and the drink package has no descriptions at all, only a picture of some lime cocktails. At this point, I think it's just a glitchy website. Thank you all for your help.

Thank you for the information, I will try to get in touch with my TA and ask if they can send me an invoice. It was pretty odd when they give me the option to "Pre-paid" gratuities when I am booking this fare, but then again, it could just be the website not being smart enough to tell... (hopefully this is the case). The full rate code description is as follow, not sure if you can decipher any meaningful details from it. PRICE CODE - K6384026 PROMO ID - LOCLXALLINC NRD DESCRIPTION - Resident Rates w ALL INC perks NRD OFFERED FROM - 08/15/22 ELIGIBILITY - GUEST 1 Y 2 Y 3 Y 4 Y 5+ N Sgl N Child N Infant N AGENCY RESTRICTION - NO ALLOW BOOKINGS TO BE CONVERTED - YES BASED ON PRICE TYPE - STANDARD DEPOSIT IS NON-REFUNDABLE BOOKING CHANNEL RESTRICTION - NO PROMOTION COMMISSIONABLE - YES COUNTRY RESTRICTION - NO BOOKING VALID FOR BOTH CRUISE AND AIR/SEA BOOKINGS PROMOTION DEEP DISCOUNT - NO ELIGIBLE FOR GAP - YES ELIGIBLE FOR TC - YES GATEWAY RESTRICTION - NO GUEST AGE RESTRICTION - NO INCLUDE IN BEST RATE - YES LOYALTY TIER RESTRICTION - NO SINGLE SUPPLEMENT - 200.00% SINGLE SUPPLEMENT NCCF - 200.00% OFFICE RESTRICTION - NO PACKAGE CODE RESTRICTION - YES PACKAGE CODE - SM05W351 PUBLIC SERVICE CODE RESTRICTION - NO RATE CATEGORY RESTRICTION - YES RATE CATEGORY CODE - X D1 V1 SC 2B 2C CC XC VC C1 AC AX RATE CATEGORY CODE - A1 A2 1C UC DX SV FV XA UV 2A C3 DV V2 RESIDENT STATE/PROVINCE RESTRICTION - YES STATE/PROVINCE CODE - NS FL AL AB BC LA MB NB SC TN NL TX STATE/PROVINCE CODE - NT NC ON PE GA QC YT SK OCCUPANCY RESTRICTION - NO SOURCE TYPE - C SOURCE REFUND TYPE - X REDEEM START DATETIME - REDEEM END DATETIME -

Hello all, First time cruising on Celebrity and first time on a cruise in over 2 decades. I am unfamiliar how all these actually work... We have booked an aqua class cabin, and as far as I understand, Celebrity only offer this cabin grade as all inclusive on their website but this may not be the case for booking though travel agents. I have booked my sailing though Air Canada Vacation with rate code "LOCLXALLINC NRD" which I presumed as "All inclusive" with basic WiFi, Classic drink package and gratuities included. However, I cannot find any relevant information on my booking at celebritycruises.com, and the classic drink package is still available to purchase. Have I misinterpreted the rate code? In the rate code details, it said "Resident Rates w ALL INC perks" It is kind of vague. Can you please provide some insight and elaborate the details regarding my booking? or is there a way to find out my booking details to tell if I have basic WiFi, Classic drink package and gratuities covered. Thank you!