Fozzie100

Funny our cabin was aft balcony also it has the larger balcony on the corner!!!

For information….strange thing happened.. We received a call from our agent advising that due to ‘operational reasons’ our select fare cabin we booked (standard balcony) was not available and we could select one of three (all standard balcony) higher grade cabins as a complementary upgrade. We advised that we specifically booked the cabin we choose and selected a "Upgrade to Next Stateroom Type", (which means you can only move up to a higher grade. For example, you have an Inside cabin and can only be Auto Upgraded to an Outside cabin, not another Inside.). In our cases it would be a standard balcony cabin to a superior deluxe. The agent went away to talk to P&O and came back to us a few hours later and advised that we could stay in the cabin we had previously booked!,,,…. Confused 🫤.

Hello a similar thing happened to us, however they downgraded us to a deluxe balcony cabin. They gave the option of accept the downgrade or cancel for a full refund. Our challenge was we were a family of 4 and needed the extra room a suite gave us. We managed to get a deluxe balcony cabin and inside cabin for the kids.. cost more than a suite!!!! But with 2 weeks notice it’s all we could do. P&O did not want to cut a deal!!! Had £100 OBC as compensation.

if you are working off the deck plans then yes it does look like a typical balcony, however if you work out which cabin it is from a port side picture of the ship then it looks different. How different it is what I was trying to establish. I’ve decided to go for a different cabin now. Cheers..

Hello, does anyone have any pictures or know what the balcony is like in cabin A746?. I’ve googled it but can’t see any results that show it. Tried other ships also. any help appreciated. Cheers

We attended one last July. Found out about it by chance We had a Great night. We went into the cookery club and enquired and John (The Chef) booked us in. We did tell PO that they need to publicise it better as it was a great night.

Please before I get a deluge of members saying I’m overreacting and should just enjoy the cruise……. It’s about what is advertised is not being delivered. Butler confirmed no Welcome aboard for suite guests. The welcome bottle of Champagne is actually a Portuguese Spumante!!!!!. They are cutting costs to the detriment of the passengers that are paying good money to sail with P&O.

We ended up in the glasshouse too. Point is should not have to chase it should be clearly offered. If not an alternative.

Sorry to resurrect this.. just boarded Azura in Tenerife and asked where the Welcome lunch was held for Suite Guests. The reply was there isn’t one…. Is this correct does anyone know. I asked 3 separate crew members including guest services. BTW no separate check in either (not a problem as no queue and straight on board). What does bother me is the welcome lunch is one of the ‘Suite’ perks we enjoy. Seems that apart from space the Perks are getting fewer and fewer.

That’s a shame. I’m sure pre-booking we received a discount for booking ahead in addition to the peninsular discount. Another way to get more revenue I guess!!!

Hello, We are within 14 days of joining Azura and looked to pre-book restaurants (the beach house, Sindu). Logged my booking and usually you can book before you board, however the option is not there. We were able to book on Britannia in August. Has this changed with Azura?. thank you

Yes B216. Fingers crossed we get it before we check in on the 26th.

We sailed April from Malta. My view may be a bit clouded as we had delays at Manchester due to staff shortages and passengers held up at check in and security,., however, We were about an 1 1/2 hrs queueing from when the coach dropped us at the port. This was checking we had correct paperwork/ covid jabs up to data, PLf and check in and the volume of passengers landing at the same time. we also had to collect our bags when the flight landed at Malta ( we understood they went straight to the). Had to queue to get out of Malta airport and then sat on a coach for an hour before the short drive to the port. hope this helps.