CalTexCruiser

That sounds horrific. Those Star class suites are expensive. Hope you complained to his manager.

I'm a bit confused as to why the bone around the implant broke. Was the implant recently installed and thus the bone has not yet completely healed around it? My understanding is that it takes 6 months for the bone to harden around the implant, so patients should avoid applying great force on the implant until after 6 months have passed. If the implant had been there for a while, perhaps the claim should be against your dentist for a shoddy implant job? I think you'll have a hard time prevailing against Princess in a court of law? You'll have to prove they failed to exercise due care in preparing your lobster cake, i.e., that their kitchen practices are not consistent with what a reasonable kitchen staff would exercise. The legal fees to take this to court will quickly exceed your implant cost.

Is there a difference between the Retreat on the Encore vs Ovation? I see positive comments on the Ovation Retreat but I have not seen positive comments on the Encore Retreat (unless I missed those)? On our upcoming 18-day sailing on the Encore the price is a little over $ 1,800 so comes out to about 100 per day. Since there are a lot of sea days on this one it may be worth it.

How would we find out once on board whether we (in a full suite) have access to the Enclave? Do we ask the concierge in the Concierge Lounge?

I did a search on the princess website and on one of the big online TAs. For the nerds out there, what I observed is that a few days before the first round of bid acceptances, all of the full suites (one Premium and one PH) disappeared from inventory, and then a few days, the bid acceptances were sent out. It appears that the third party that handles the bids takes cabins out of inventory for processing.

One 12-day cruise. At around the 30-day mark, several on our roll call got notified of their upgrades, including one person from a Reserve Class Mini-Suite to a Premium Suite. After that, all mini-suites and full suites showed sold out, at which point I concluded that the upgrades have occurred and we lost. Then out of the blue, at the 11-day mark, we got our upgrade to the Penthouse. Perhaps they wanted to see if they can get better bids before deciding on the Penthouse? Or the Penthouse was not available at the 30-day mark and someone cancelled later? Good luck on your bids. And it appears there may be hope until closer to sailing.

Or rough seas. Looks like a weather system is coming in that will create large waves by tomorrow. Hope your sailing is close enough to shore to avoid it.

Just got notified of our upgrade from mini-suite to penthouse suite on Regal. 11 days away from our sailing. We bid a little bit over the minimum.

Food quality the same but choice definitely expanded for upper suites...unlimited specialty dining. When we sail upper suites, we may go to Luminae a couple of times to enjoy specific meals we special order ahead of time, and the remainder to specialty dining. And you can book specialty dinners last minute on a whim with the butler or concierge and we've never had an issue getting a reservation. The two-story Edge Villa is a unique suite and we absolutely love it, with its open space, plunge pool, private door from the hallway to the Retreat Lounge, and private door to the Retreat sun deck. As to butler service, we received the best butler service ever when we stayed in a Sky Suite...lovely butler from Romania. Butler service in the upper suites were good but not over the top good for us.

I think it's a fantasy (on Celebrity's part) to think that a room steward that is overwhelmed servicing a large number of cabins (including non-suites) can somehow become a fully functional Retreat Host that can provide Retreat level service to the one or more suites he/she is also responsible for. Unfortunately, these overworked room stewards/Retreat Hosts may be at the receiving end of post-cruise surveys from suite guests whose ire should really be directed at Celebrity management.

I think this answers my question above regarding "In some circumstances, package upgrades may increase your cruise fare" noted in the upgrade screenshot. I currently have a very cheap casino rate on my mini-suite, so if I decide to cancel last minute I'm out just a few hundred dollars. On the other hand, if I "upgrade" to the Plus package, Princess refares us to the Plus fare, and if I cancel last minute I'll be out a couple thousand dollars. In view of this, we are waiting to upgrade to the Plus package.

I'm confused by "In some circumstances, package upgrades may increase your cruise fare" in the screenshot below when trying to upgrade to the Plus package. It sounds like they may increase the standard fare you paid originally, but I'm sure that's not what they mean?

No motion at all. And my wife is extremely motion sensitive and sometimes gets seasick even in the bathtub. Our sailing had smooth seas YMMV.

On our Mexican Riviera cruise, we surprisingly enjoyed the Window Suite on the Discovery Princess. No balcony on this suite but: 1) loved the floor to ceiling windows on the side and up front (lots of them) to provide a panoramic view (the view in Cabo San Lucas while the ship was anchoring was fantastic), 2) the suite felt very roomy because the space that would have been used by the balcony is now part of the suite. 3) the weather was so hot that we likely would not have used a balcony much anyway, 4) the suite was a few steps away from the bar in the Retreat Pool--easy to grab drinks there to bring to our suite, and we got to know the bartender well, 5) easy access to the Retreat Pool and the hot tubs. CONS: far from the Concierge Lounge. No balcony if you want one.

You'll need to sign up for the UHD, Ultimate Hallway Dining. They'll set up a lovely dinner for you right outside your stateroom door in the hallway. But do make sure to scoot up against the wall a bit so others can pass by.

This is definitely on the high side for a sky suite but I wouldn't say its egregious, as I've seen worse. When you say "I found out on board we had significantly been overcharged"--is that based on comparing the rate you paid to others? Remember that people who book early (such as when onboard another cruise) often get much lower rates, so comparing your fare to theirs is not going to establish that your travel agent ripped you off.

This is terrible. This is a definite downgrade from the butler delivering the breakfast.

I guess Princess is learning that there is high demand for "free" pizza, but very low demand for pizza that will cost passengers either money or Plus credits. To be fair though, this is still in the transition period so only time will tell whether charging for casual dining is the revenue generator they expected, either (1) through increased casual dining purchases onboard OR (2) increased purchases of the Plus/Premier packages.

I think the 2 butlers of the butler team are there to service requests IF asked, similar to the Retreat concierge(s)...it would take forever for them to go to each Sky Suite to introduce themselves, as there are just 2 of them and many, many, many Sky Suites.

Oh I see, so everything marked with "Signature" is dedicated to full suites only. I also see two elevators at the rear of the ship that go to the Signature Lounge and Signature Sun Deck--I wonder if those elevators are also dedicated to full suite guests only. Seems like Princess has really upped its game for the suite-only enclave experience.

from the Sun Princess deck plan, I see a "Reserve Collection Restaurant" and a "Signature Restaurant." What's the distinction between the two? It appears from the deck plan that these two restaurants are separate from the MDR, which IMO seems like an improvement over Reserve dining on the other Princess ships where the Reserve dining is part of the MDR but in a separate area. Will the restaurant assigned to full suites have elevated dining choices similar to Celebrity's Luminae or NCL's Haven? I wasn't terribly impressed with suite dining on the Discovery Princess as it had the regular MDR dining menu plus one additional item (which wasn't that great either).

Thanks for sharing this. I suppose technically your friend was downgraded to a worse location, not upgraded so the "No Upgrade" instruction was not violated.

Don't forget to bring a collapsible dolly to carry the retreat tote bag filled with drinks. OR Just bring your suitcase to the retreat lounge to fill up.

Until they raise Plus to $70 (maybe at the end of 2023?), at which point some of the things that were included with Plus 60 would be upcharges. Perhaps everybody on Plus 60 gets 3 free MDR dinners per sailing, and a "nominal fee" of $14.99 per dinner will apply thereafter. Don't want to pay?--eat at the buffet or grab a burger/pizza by the pool.

In fairness, cruise line loyalty programs are different from hotel/airline loyalty programs that require customers to re-qualify annually. I've qualified for elite with Celebrity, and will remain elite regardless of how much I sail with them per year. The cruise lines should consider scrapping their current loyalty programs and switch to a program that requires re-qualification every year...then they can start offering meaningful benefits for those in high tiers, such as free upgrades, free sailings using points, etc.