I'm very sorry if I sounded like I was looking for things to complain about. We have traveled to many countries, and have had very few complaints, we tip well, and make a point to meet the staff and the locals. We travel with a wheelchair, so believe me when I say we pack our patience and sense of humor, as it is always needed. We spent over $15k on this cruise, which is at the top end of our vacation budget. We did not meet the stateroom attendant till the third day, and that was only by accident, and communicated by sticky-notes on the mirror. We were provided with two large towels, one hand towel and one face cloth, which in our opinion was insufficient. We did receive more once we asked, so perhaps the cruise line is cutting back on linens in general. The staff worked very hard, and we spoke to a few that were looking forward to the end of their contract, and were not planning on renewing. Also, we spoke to a few guests who had the gratuities removed from their account, but we would never do this.
Also, given the fact that covid is still out there, it was surprising that the common areas (bathrooms/tables) were not kept clean and the buffet was self serve. (HAL in May was staff serve only).
I was only trying to say, the services were very different than what we experienced on our last POA cruise in 2018, but the costs were much more.
(BTW we travel to Cuba annually, we are Canadian, and the resorts there are not at capacity, and not fully staffed, however we did not notice much difference in service from pre-covid).
I hope you have a wonderful day, and blue skies and calm seas.