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neverendingcruising

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Posts posted by neverendingcruising

  1. We were on with 2,200 people in Europe which is definitely one of their busiest sailings and the only issue we ran into was the Galley. Lots of confusion, sometimes took a while to get attention of a server, orders messed up but overall still excellent. And we've been on with 600 so we've seen both sides. 

    • Like 3
  2. As soon as you board the ship there will be various places around deck 7 to get assistance. One will be for shows/activities and they can help you with bookings much faster than doing it in the app (provided space is available of course), they also make good recommendations on shows if you don't know what you're looking for. There will also be an area for dining reservations, shore things, spa, etc. Sailor Services cannot directly make a dining or activity reservation for you although they'll usually reach out to someone to help you out if they can. 

  3. I watched a bartender on Scarlet respond to someone wanting to "add extra money to their crew account since we don't have any cash to tip you" by saying "Why would you do that, I get paid by Virgin?"

     

    I realize it's a hard concept for Americans and some other countries, but it is absolutely acceptable to not tip people if that is not part of their compensation. No need to feel guilty or wonder if they have to pay taxes. Just accept that they are being paid for their work, just like many people that never accept or want tips to do their job. 

    • Like 5
  4. Generally the first half of the cruise is A menu and then it switches to B. If it's in the app I haven't seen it, we tend to book it first or second night and then check when we get on board if we need to reschedule. Our preference is the A menu. 

    • Like 2
  5. 3 hours ago, scubagal44 said:

    I stopped at Olbia as part of the French Daze & Ibiza Nights sailing in October, and I can say you won't be missing much.  It was a quaint little main city center, but we saw the whole thing in less than 2 hours and just went back to the ship because there wasn't much to do.  I'd have rather had it be a sea day, and if I were on an itinerary that stopped there again, I'd stay on the ship.

    Couldn't agree more, we did the same in September and thought it was a one and done port. 

  6. Sailor Services is unable to make dining reservations although I have seen them contact someone in the restaurants to make a booking. There is typically someone on deck 7 during the day that can make dining reservations for any available meal or restaurant. I have not tried to make a new reservation at a restaurant in the evening but presumably that is a possibility. 

  7. On 12/16/2022 at 12:55 PM, misguy said:

    They kept billing me for the coffee and I had a $10.00 per day allowance.  The process is supposed to be automatic where the credit is applied, but at the end of the cruise they were all showing on my account.

    When we sailed in September it was not automatic. Sailor Services told me they remove charges manually as time allows. 

    • Like 1
  8. It's not uncommon in the restaurant industry to pre cook burgers and then leave them in warm water until needed. Not the best experience but it speeds up service. I noticed that if you order the social burger of the day that patty always came out fresh. With the standard burgers it was hit or miss. 

     

    Moral of the story - always get today's specialty burger!

  9. We sailed in Europe in September in a back to back. First week was 1,700 and second was 2,100. That's compared to somewhere around 600 on our first voyage in 2021. It was definitely noticeably busier. I would say everything really held up expect the Galley. Hopefully they have adjusted and learned with the busier sailings, but some of our Galley meals were rough. 

  10. Anecdotally, my wife's iPhone 12 mini worked better than my Pixel 6a. I found I had to force restart the app quite a bit. We did two 7 day voyages back-to-back and I reinstalled the app completely around day 10 and it worked noticably better after that. The big red table on deck 7 can help out if you have issues. They recommended disabling VPN and some other settings for a more reliable experience. 

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