Jmox84

I had the same problem. It goes as far as to refer to a 'postal code', but only accepts numbers🙄. The app is very poorly done. We also have 6 people in our party according to the app, despite there only being 4 of us!!🤣. It's laughable at this point. I'm just planning on showing up at the port and getting things done there. Not worth the ongoing frustration🤷‍♀️.

Fantastic! Thanks

Thanks everyone. We will be on enchanted. I'm going to assume most ships have them based on responses. We'll pack some inflatable waterwings just in case, but won't take up packing room with lifejackets.

I'm wondering if anyone can recall seeing lifejackets to use by the pools? We've sailed princess 8x, but this will be the first time with our kids. I know i've seen them on other lines, but have no recollection at all with Princess. Not sure if that's because there weren't any or if we just did not see them as it was not relevant to us in our past cruising life? Thanks

We don't have Princess plus. Still hoping someone knows?

Can the 50% off internet that comes with being platinum/elite be purchased onboard? Or is the deal only available if purchased in advance? We have a bunch of OBC to use this time around so would prefer to use it to purchase.

That's what I figured. Much appreciated!

This will be the first time sailing with shareholder OBC. I seem to recall reading in the fine print that it cannot be used for "gratuities". In your experience, is this true? I'm used to my OBC just going against my ship account in general. Will they actually tease out the 18% auto tip on drinks, daily crew appreciation etc.? Just want to know what to expect. For clarity, we are NOT sailing with a princess plus package.

We didn't think she'd respond. We tried to email her a couple months ago about another issue and our email bounced back stating she had blocked us! We had no idea why as we'd only ever had 1 very pleasant interaction with her, but we did not feel like pressing to find out why. Fast forward to the room issue. We tried the agents first believing that we likely no longer had a PVP as someone made it onto a "blocked" list. When we got nowhere with the general agents, we decided to give her a shot. She returned our call quickly and fixed our "upgrade". Still have no idea why our email is blocked with her, but that's an issue for another day!

Yes she fixed it while we were on the phone. No harm in calling your PVP in the morning.

Update- we called our PVP after getting nowhere with Princess general agents and she restored our original cabin. Yay! Will I miss the mini suite space with 2 kids? Absolutely, but space means little if no one is sleeping! Thanks everyone!

Well, I spoke to Princess. The agent gave me a lot of needless attitude and accused me of accepting the upgrade! She said "you had 24 hours to accept or decline". I said "yesterday Princess offered an 'upsell' to a minisuite which we ignored as were not interested. Today the cabin was automatically changed with no consultation at all". The best the agent could do was put in a request for our old room back or movement to a mini in a different location. She said we'd hear back in 3-5 business days. Based on how Princess has been operating recently, I'm going to assume the chances of us hearing back at all is less than 50%.

Totally agree. Changing is not the end of the world. The pool deck/connecting cabin is a hard no

We tried. There is nothing available. There were a bunch earlier in the week, but it seems they assigned a bunch of guaranteed cabins overnight (or that's my assumption). Sigh.

That's terrible! What's the point of having a "no upgrade" box? Not a way to keep loyal guests!