readytolose

I now have the correct balance due showing and all my dining and drink package purchases are still there!

Looks like everything is fixed. For now.

Try reloading the page when that message appears. I was/am having the same problems but I did hit reload and it went on through . Good luck [emoji256]

 

 

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Hmmm, interesting. That worked for me, too!

And yesterday, when I wasn't having these specific issues, I couldn't see our detailed account. We have a credit listed on there, but it doesn't make sense. We cancelled an excursion, but that was done 2+ months ago and we already had that credited. And this amount doesn't match that either. But I can't see anything regarding the detailed money part.

Here is a link to a discussion about that.

http://boards.cruisecritic.com/showthread.php?t=2507235

I haven't been able to get into my reservation today either. For awhile it was even saying I didn't have a cruise booked.

I don't have a guarantee room. I was just going to look at excursion options in the cruise planner.

Personally I would click the link Bob provided and reserve your tux ahead of time. That way you will be guaranteed they have your size. It will be waiting for you in your stateroom.

I called and paid my balance. I didn't want to do it online. The rep didn't seem to think anything was wrong. Just said you have $100 Balance, I paid it and he sent me an updated invoice with $0 balance.

 

 

Sent from my iPhone using Forums

Is $100 what you thought you owed? Or did you owe more?

Same issue for our cruise on 7/6. It switched over exactly 30 days prior. I have a feeling it is IT issues related to making onboard accounts active, thereby transferring shore excursions, dining, drinks etc to the account, and making the computer see the money you paid for them as "extra", since the items have been moved.

Just a theory from the combination of my travel agent background and my husband's IT background.

Great theory but not correct in my case. My cruise isn't until Nov. and my balance due is the exact amount minus my drink packages and specialty restaurant reservations.

Hi,

 

I have been having this same problem with the Royal Caribbean website no matter which browser I use. On the bright side, this saves me money because I am not able to book any future Royal Caribbean cruises. :)

 

Chuck

Try private mode!

Looking forward to your review. The Radiance was our first cruise and got me hooked on cruising!

The only way that works for me is private mode.

Great, thanks!

If this is your first cruise you might want to consider booking your massage for a little later. Sail away is an exciting time (especially for a first time) and I'd hate for you to miss it while in the spa.

I'm sorry for the newbie questions, but I will be going on a cruise for the first time next week, and a lot of things aren't clear to me. Any help is appreciated!

 

1. How early can you board the ship? I was wanting to get a massage at 4:00, and that is when the itinerary states we board the ship. I wasn't clear on this.

2. What exactly does the deluxe beverage package entail? The only info I could find was 40% and 20% off wines. And what is the difference between this and the 10 drink card?

3. I'm traveling solo. Any tips so that I don't feel like a leper? ;)

4. If I dine anywhere other than the main dining room, will I incur fees?

 

Any other tips are appreciated. Thank you!

I'm assuming you mean a massage on the ship, not on land before boarding. Just in case you didn't mean on the ship just remember you have to be checked in at least 90 minutes before sail away time. I prefer to get to the port about 10:30 or so and then boarding usually starts about 11-11:30. I like to get on early and start making use of the first day that I have paid for!

What ship are you sailing? There may be other free dining venues other than the MDR and the buffet, but it depends on the ship.

So, my question now is since you paid for the BOGO 2 night Specialty Restaurant (SR) Package for $30/person for 2 people ($60):

What SR will they have you eat in on each night (night 1 & 2?)

Does that $30 for each night cover the total cost of where you eat or will you pay the difference?

Is there an SR that is only $30 for a meal? I don't think so to my knowledge. Example: Chops $42, Izumi A LA CARTE, Jamies $35 and Wonderland is $49. So, I paid $30 BOGO, would I have to pay the extra $12 (Chops), $19 for Wonderland?

Anyone have experienced this recently?

It's actually $30 pp for both nights so only $15 per restaurant/pp. And no, you don't pay any extra.

Enjoying your review. We had this same b2b itinerary booked for November but unfortunately had to cancel the first leg due to a scheduling conflict with my husbands job. We have an aft JS booked and I hope to have as terrible of a view as you!

Thank you for your review. We will be on Adventure in November and you have given me some great port ideas!

Thanks for your replies. We ended up picking the afternoon option. We really are not morning people and just didn't want the added stress on our last vacation day. For all of our past cruises we stayed in the port city an extra day and then flew home, but this time decided to just head home right away Saturday so we could have Sunday to relax and catch up on laundry and grocery shopping before heading back to work on Monday.

We will be on Adventure arriving back in San Juan on December 2nd. If I book a 10:50am flight how early would we need to be off the ship? My husband is concerned we would need to rush to get to the airport and be stressed all morning. If we book that we can be back home about 4 hours earlier than the later flight.

Otherwise if we book the later flight. Are there restaurants in SJU where we could go and have a leisurely breakfast/early lunch? I'm guessing we would have probably 3-4 hours in the airport before our flight if we booked the 1:30 flight.

What would you do?

Yay! I came to cruise critic tonight looking specifically to see if you started your review. I'm glad I wasn't disappointed ;p

I look forward to following along.

The only way I have been able to do anything on the website is if I do it in Private mode. Doesn't matter if I'm on my phone, ipad or laptop. Page just goes blank otherwise.

Following along!

Looking forward to following along!

In your scope you said food was included but not necessarily all you can eat.

Does that mean you need to order everything you want in one order? Or could you order an appetizer and then later order lunch. And then later order a dessert? Just curious how it works.

Thanks so much!

^ you may want to mention ship and even year.

Oops, good catch.

I just cancelled our Nov. 18, 2017 Adventure of the Seas aft JS 1394 if someone wants to snatch it up!

Thank you! That link is lovely!!

 

To clarify my 2nd question - how formal is formal - i.e. for a woman - would a smart pant suit be acceptable? Or a skit and nice top? I don't see cocktail dress in my future..... ever!!

You will fit right in. There are lots of women that don't wear dresses.