Probably the glitch happened when I changed the waitlist to 6pm dining…all the promotions dropped off as the previous thread explains. Very helpful to read the past thread. Thank you for taking your time to find it @cruisestitch. I did speak to Franz at Celebrity and led with this calmly, that y’all on cruise critic told me it’s a glitch, and he went straight to the supervisor to have it fixed. He put in my bed configuration request and waitlisted us for 6pm, checking in with me every few minutes that they are working on it.
They must have addressed some things with customer service as the other poster had to contact the CEO. I guess my confidence in contracts has a ding in it. Can they change things after we book and who could we really complain to? They are regulated by whom if the ship is registered overseas? Got me thinking…
I told him I won’t be using the app. I deleted it as I have no confidence in it now:))) All good.
Thanks again