Guera53

We are looking now at the Enchanted Princess and it’s listed!

Yes this describes us as well:)

Ah ok was looking at the Island Princess and it doesn’t have an international cafe, thus the question!

We cruised on the Caribbean Princess early 2023 and the International Cafe had amazing almond croissants and desserts included with the cruise. We noticed several ships have now closed this cafe. What ship still has the International Cafe? Also does Princess still include continental breakfast with free room service?

I cruised Crystal Serenity 20 years ago and it was fabulous. I’m looking for mid January Feb solo cabin 2024. Avid vac to go follower. Seems like those solo deals are not as frequent.

Yes we ate dinner with a couple who told us a lot of tours were cancelled in Tobago. The tour to the waterfall went on as planned and someone sprained their ankle needing medical. They also stated an armed Tobago police officer accompanied them and he was wearing a bullet proof vest. Another cruiser also told us the walk to the waterfall was treacherous. Honestly there was nothing built for tourists at the port. We watched the dancing when the ship docked from the ocean view cafeteria. There were tourism officials on the boat with a police officer who was talking on the phone and he looked intimidating. I assumed they were touring the boat. The couple who took the waterfall tour told us they wondered if the police officer was on the bus to protect them from being kidnapped. Her words. I wonder why the tours were really cancelled. Taxi drivers no showing ???? They need money.

That’s me

Yeah this is unnerving. Making fixes needs to be given priority, as we live in an age where going on a website should be a solid way to manage a reservation. It isn’t at this time with Celebrity. I appreciate this forum to help navigate and understand.

The new guest copy of the bill paid in full dated today upped the cancellation from $499 to this: The booking is currently subject to USD 7200.00 cancellation penalties at time of this booking invoice 29 OCT 2023. This amount may increase based on the cruise penalty schedule. insane…we paid 2424 and what ?…owe much more multiplied if we cancel?

I agree with you, however I did learn 3/23 a poster here after 3 hours with customer service had to email the CEO to get it resolved. They must be used to the glitch by now. Seriously it’s some glitch.

Probably the glitch happened when I changed the waitlist to 6pm dining…all the promotions dropped off as the previous thread explains. Very helpful to read the past thread. Thank you for taking your time to find it @cruisestitch. I did speak to Franz at Celebrity and led with this calmly, that y’all on cruise critic told me it’s a glitch, and he went straight to the supervisor to have it fixed. He put in my bed configuration request and waitlisted us for 6pm, checking in with me every few minutes that they are working on it. They must have addressed some things with customer service as the other poster had to contact the CEO. I guess my confidence in contracts has a ding in it. Can they change things after we book and who could we really complain to? They are regulated by whom if the ship is registered overseas? Got me thinking… I told him I won’t be using the app. I deleted it as I have no confidence in it now:))) All good. Thanks again

Then I’m glad the cruise is on a Monday and not Sunday. OMG

We wouldn’t get cruise docs and check in if we owed a balance, right? I have the statement of the agreed rate and paid in full.

When I put in the reservation number on the app, it says the reservation is locked. I’m logged in on an iPad. THAT wonky ? I can wait until tomorrow and if there’s a better number to call to get help that’s great. Booked direct with celebrity. Seriously though ….

11/6/23 we put a move up offer that has no status change and there is no room change. We did get a great deal $2424 for both of us, guaranteed veranda partial view no perks in August. We were assigned a veranda deck 6 and we have previously checked in and have the luggage tags to print.

I logged into my cruise and it shows we owe a balance of 6000. I called and it’s a 45 minute wait. What is that email for the ceo? I’m sending all my cruise docs to her office with the statement we paid in full. What is wrong with celebrity? Are they trying to bump us from the cruise because we got a great deal?…. some regulatory agency is going to hear from us as well. But cruise lines have loop holes don’t they?

Thanks everyone!

How can we request 2 beds instead of the king bed? I have searched and cannot see where we can input preferences.

We will be in Scarborough Tobago

Can you elaborate plz? I have my mother with me. Is it ok to walk off the ship and explore the town? Anything there to see?

When an airline changes my flight, I contact them and tell them the new flight that I want. As long as it’s the same date, they accommodate.

Princess had afternoon tea in the MDR as of 1/2023. There is something elegant about being served tea with crumpets.

When we booked direct with Celebrity the agent told us if we cancelled due to Covid, celebrity would fully refund our money and we didn’t need insurance for this. He was pretty adamant and was offering us their cancellation insurance. I realize that was one agent and it was august.

Oooo….so Aqua Sky Suites get a cabin steward for future bookings. Is there now a charge for all day room service? I can’t keep up