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B113

Members
  • Content Count

    400
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About B113

  • Rank
    Cool Cruiser

About Me

  • Location
    Edmond, Oklahoma
  • Interests
    Auto Racing / Football / Crusing
  • Favorite Cruise Line(s)
    Royal Caribbean
  • Favorite Cruise Destination Or Port of Call
    Galveston

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  1. The deposit showed Celebrity but the final payment was charged by the TA.
  2. Have used in the past without any problems. No friend or relative but does give more OBC than10 percent on this cruise. Repeat customers get extra OBC for repeat bookings.
  3. Thats what caused the problem. Our deposit was charged by RCI but the TA charged the rest of the cruise which normally RCI does.
  4. We booked an Alaskan cruise which should have sailed on June 04 but it was canceled with all other cruises. This is when the problem started. We chose to have our money refunded in March and received our deposit back in about 4 weeks. We expected the rest of our money to be refunded shortly after we received the deposit but it never showed on our bank card. I checked with RCI and of course couldn't get any info since it was a group booking through a TA. Checked with the TA who checked with RCI and they sent us a list of 5 different credit card numbers with different amounts of refunds and said that was our refund. Only problem was only one credit card number belonged to us and the deposit was all that was refunded. Finally last week I found one of the TA agents who was willing to help check into it. Come to find out the cruise was refunded and it went into the TA's account instead of refunding us. So we are out 4K for 6 more weeks while the TA is issuing the refund. All's well that ends will but it shouldn't have happened. Edited 1 minute ago by B113
  5. We booked an Alaskan cruise which should have sailed on June 04 but it was canceled with all other cruises. This is when the problem started. We chose to have our money refunded in March and received our deposit back in about 4 weeks. We expected the rest of our money to be refunded shortly after we received the deposit but it never showed on our bank card. I checked with RCI and of course couldn't get any info since it was a group booking through a TA. Checked with the TA who checked with RCI and they sent us a list of 5 different credit card numbers with different amounts of refunds and said that was our refund. Only problem was only one credit card number belonged to us and the deposit was all that was refunded. Finally last week I found one of the TA agents who was willing to help check into it. Come to find out the cruise was refunded and it went into the TA's account instead of refunding us. So we are out 4K for 6 more weeks while the TA is issuing the refund. All's well that ends will but it shouldn't have happened.
  6. Still trying to get our 4K refund from Celebrity on our Alaska cruise they canceled. Have talked with the TA and Celebrity and just getting the run around. They refunded my deposit but that’s all. Celebrity sent me a list of 6 card numbers they refunded but only one number was mine. They claim they gave me back 3k but I have no idea who was refunded.
  7. I’m still try to find out about our refund. Filled out the form to cancel a month ago and called Celebrity yesterday for a status. A rep told me it was a group booking so I would have to go through my travel agent. Contacted the travel agent and they said since I requested a refund on the email form that was all that was needed. Feel like I’m in a catch 32 situation.
  8. Booked our Alaska cruise and as you know it was canceled. Purchased insurance thru Insure My Trip which is who I’ve used for 20 years. Applied for a refund and was told it’s too late for a cancellation refund. They were going to see if it could be applied too another cruise but I’m 72 with an underlying health condition. Looks like I lost $273. Lesson learned. Going to purchase through the cruise companies from now on. Still no refund from Celebrity. Insurance company will not reply back.
  9. I think it’s going to depend on when a vaccine is going to be available for COVID. I for one cant go due to age and pre existing condition. Didn’t take the FFC. Afraid cruising may become a hassle for me personally.
  10. Do you think that ships will be allowed to sail full with passengers in the next year?
  11. Will not be able to sail again as long they continue with the same policy. My condition is control so I hope they change the policy.
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