thanks for this well written info.
I did learn a lesson from the referral to legal.
I didn't read all the T&C bit they never offered me the chance for a refund. It was all kinda "loosey gossy", they were very affable agents and seemed to be winging it all along, always telling me "we'll see", "sounds good".
It's a small deposit , not too concerning, but I would and would've been happy for them to offer me same deal. That's what gets me mad, I think they just used the opportunity to get out of the deal I had. It's thousands more now, I had very good "pandemic" pricing.
Thanks