Mooregre

They have spoken to them several times. Yes, we believe the the occupants are hard of hearing. They don’t care what what we think. Now, guest services are ignoring our requests.

It’s been a very frustrating situation. We continue to work with guest services but they have no available verandas. They offered to move us to an inside or outside cabin to sleep but our primary challenge is noise between 6:30 am to 10:00 pm each day. We had a connecting cabin on the Zaandam with no issues. Never again!

We are having a significant challenge with loud talking and conversation. We have a connecting room that is causing the issue. I met with guest services three days ago and another rep last night. We were told that they were looking at changing our room and have been waiting all afternoon for the issue tio be resolved. Anyone else having similar challenges on this or other sailings. It has been a frustrating 9 days. Thanks in advance.

We received the Casino Fare and plan to pay today. They also offered us to purchase the equivalent of the current “Have it All” options at $50.00 per person per day. I am wondering if that is so,e thing that is refundable if we had to cancel for some reason? I am curious if any of you no the answer to this as the HAL system is down.

I got the offer w $50 free play. Booked back to back Alaska cruises in July. There is also an option for $50 per day (drink package, shore excursion and Surf internet package). That comes after you book. Trying to decide if I want the the drink package).