Ok here is what we do....when we first meet our Room Steward we have a "list" of our desires..... Extra set of towels because I have long hair, Ice "all the time", Extra feather pillow for each bed, extra hangers, bathrobes if not already in the closet......we give him/her an a $20 tip right off and then since we know you only get service once a day now we ask for "morning" because we usually shower before getting dressed for the evening. We try to keep our cabin as neat as possible, less work for our room steward. We are ALWAYS friendly and speak to our room steward whenever we see him/her and have NEVER had any problems! Be NICE and FRIENDLY and you reap what you sow!