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patty1955

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  • Content Count

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About patty1955

  • Rank
    Cool Cruiser

About Me

  • Location
    Chehalis, WA
  • Interests
    Reading and travel
  • Favorite Cruise Line(s)
    Celebrity
  • Favorite Cruise Destination Or Port of Call
    Catalina

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  1. Please, be sure to are thorough in your research as to what a butler does. Do NOT rely on him to tell you. We sailed in a suite once and only found out what was available after we got home. We didn't know we could have drinks in Michaels Club or special consideration as to excursion because we were never told. We ordered room service from the TV and when it didn't show up, we called and were told we needed to go through the butler. It was a little disappointing.
  2. I get a lot of emails from Celebrity, including Power Up Points emails. Most of them are addressed to my husband and some to me. He gets emails too. If I do a mock booking, the reminder comes to me but addressed to him.
  3. I was checking my CC account and noticed that "Ability to enroll in Royal Caribbean's Crown & Anchor Society Diamond Level" is listed under Elite Plus but not Elite. My Royal account still shows me as Diamond and I'm CC Elite. Maybe they changed the benefit and grandfathered the benefit. Anybody know?
  4. I just spent an hour on the phone with my big box TA asking about the rest of my refund. It turns out they refunded it on 5/28 but they credited it to the wrong card. I got it just not where I was looking.
  5. I worked in a "paperless" environment for years. When I teleworked, paper documents were scanned in the office and uploaded to a network folder, where I accessed them. We also had documents uploaded by outside users to our system. It's very possible to work on the newest first if you are not paying attention.
  6. Mine went through in 1 day but it was a considerably smaller amount
  7. I miss the excellent service we receive on Celebrity. My husband says we don't "vacation" since we're retired, we travel. I say if I don't have to fix meals, clean the house and make the beds, it's a vacation.
  8. Did you call your TA? After a dropped call, I didn't want to wait for Celebrity to answer the phone again so I called my big box TA and they were able to check.
  9. I just spoke with our Big Box store TA about the rest of our refund. The rep told me that the missing money is the commission and that's paid separately. He says they expect to refund it by May 31.
  10. Really? The cruise I'm watching is still $1000 per person more than the cruise that was cancelled.
  11. Our refund was partially processed. We were booked for 4/25, cancelled on 3/24 and the refund was posted on 5/24. We're still missing about 10% but that sounds like what everybody else is reporting so I'll give it a few days. Our refund was partially processed.
  12. Our TA contacted us. We had called to let them know we wanted the refund the week before but I figure out big box TA was probably busy stocking toilet paper and forgot our conversation.
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