Long time a first-time lurker poster. I booked a cruise on the MSC website and got everything perfect before transferring it to my travel agent. My travel agent sent in the proper paperwork and made all the calls. They didn't transfer it right away. It took over three weeks. They finally transferred it after the final payment was made but transferred it to the wrong travel agency.
I called MSC and the travel agency they say once you have made the final payment, you cant transfer your reservation. With them transferring to the wrong agency, I lost out on OBC and several free perks from my original agent. What is my recourse, or do I have any recourse? I appreciate any help you can provide.