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I guess it wouldn't be much of a TV show without some dramatic cliffhangers 🙂. I hope it come back for a second season as well, sounds like it started, we shall see. Thanks to all for you replies.

Hello, Has anyone seen the Amazon Prime series "The Cruise"? The show follows the daily happenings of the Scarlet Lady by following a few select passengers. If you did and have been on the ship, did they do a good job showing the real side of things? This will be our first sailing on the Scarlet Lady and it gave us a good preview of what to expect, at least I hope it did.

Thanks all for the information you provided!

Thanks DarkestBlue, the quick response is much appreciated.

I am an experienced cruiser having sailed on multiple cruise lines. This will be my first Virgin Voyages cruise and am very excited about it, I have searched the forums but could not find the answers to the questions below. Is it best to take an Uber or taxi to the port? Does one drop you off closer than the other? We will be coming from South Beach after spending a couple days there ahead of the cruise. Are the cabins ready when you board? If not what time are they typically ready? I have seen varied responses to the availability of mattress toppers on the forums. I could not find a definitive answer as to if you can request one from your cabin host.

We have the thermal suite package, so the location works great for us. As long as we can sit/stand on the balcony, I am good with the size.

Yes, we are happy with the upgrade. The cabin they gave us is a Verandah Spa cabin on deck 10.

Called and was upgrade to VQ category. Glad I called, who knows what I would have ended up with,🙄

HMMM... I will give them a call. Thanks for the info!

Hello, I originally booked a VE balcony on deck 8 on Eurodam. Then found out about CO and went ahead and purchased the CO. This was at least 8 months before the cruise. When I asked about the cabin upgrade the HAL rep stated I would be upgraded to a suite. This didn’t sound right to me. So, I said to him, “You are telling me I will be upgraded from a balcony to a suite” he said yes. This takes me way above the V categories. Does this sound right? Also, our sailing is about 27 days out and have not heard what cabin we will be in yet. When do I find this out? Thanks!

Thanks Ferry Watcher!!

Hello, When using Port Valet,are you required to disembark at a specific time or just at your schedule disembarkation time? Also, is it still the case Ubers drop you off about 100 yards from the cruise terminal, but taxis drop you off at the terminal? Thanks