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Eddie's Girl

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Posts posted by Eddie's Girl

  1. After first not being able to view my reservation and then later the site saying I had no reservation at all I have sent an email to Michael Bayley voicing my unhappiness with the web site. I got a standard " we received your message" but don't hold out much hope for any real response. As someone else "said all this mess just makes me sad." The IT problem has been going on for too long. I have loved my 3 Celebrity cruises more than the all the 8 other cruises we have taken but this fiasco is just ruining X for me. I'm so disappointed.

  2. I keep getting e-mails from Celebrity reminding me to book shore excursions for our June 2015 Baltic cruise. How can I do that when I can't even access my reservation? Doesn't anyone there realize they are losing money because of this. I will look elsewhere for my excursion needs.

  3. I'm still getting "The system is currently unable to handle your request for retrieving your reservation." I think this has been there for at least 2 weeks now. I'm not going to waste my time calling or emailing. I'll just get a song and dance or be totally ignored. I'll let my TA take care of it.

  4. Last October we were on Reflection with a stop in Naples. Pompeii has always been on my bucket list so there was not doubt about us going there. On TripAdvisor I found See Amalfi Coast Tours (seeamalficoast dot com) and found the perfect excursion for us and 6 new CC friends. We had the best day of our 12 day cruise. We were met at the pier right on time and headed to Pompeii. We spent several hours there with a wonderful guide then headed for the Amalfi Coast. Our beautiful drive had a stop at Trattoria La Tagliata, above Positano, for one of the most amazing meals we had ever had. With full stomachs we headed to Sorrento for about an hour to look around and a stop for some vino and wifi. We were back in Naples with plenty of time before sail away. No worries at all. ImageUploadedByForums1409268583.608914.jpg.005fce5c78e0b32f27051bb8d11ad0b6.jpg

     

    I've never attached pictures here so I hope these come out ok!

    ImageUploadedByForums1409268464.923106.jpg.1b9cad780967b1974536d70014062013.jpg

    ImageUploadedByForums1409268506.635183.jpg.24eff0c682db68da0cb33db30960ca40.jpg

  5. Here is today's message:

     

     

    Well, this is unfortunate.

     

    Here you are trying to plan a vacation and our website decides to take one.

     

    We are aware of the issue and are currently working to fix it. Please try again later and sorry for the inconvenience.

     

    Visit Celebritycruises.com

    © 2013 celebrity cruises, inc. Ship's registry: malta and ecuador

     

    Unexpected Error: com.rccl.pcp.exception.EslGatewayException: Error thrown from: class com.rccl.pcp.gateway.productSearch.impl.SearchPackageBookingGatewayImpl : ExceptionType: ASR_SERVICE; null

     

    I guess they think this is cute!

  6. I can get to the page that gives my reservation # but when I click on "Manage Reservation" I can't get "View Reservation" which gives cabin # and dining preferences. The message I get is "The system is currently unable to handle your request for retrieving your reservation." This has been going on for days now:(

  7. I like the reading list here. Read Nicholas and Alexandra years ago. Am now 3/4 of the way through Catherine the Great. Next will be Ivan the Terrible, Peter the Great and finally another Robert Massie book revisiting the Romanovs (can't remember the name right now). Seems like a lot of reading but our cruise isn't until June 2015!

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