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phantomII

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Posts posted by phantomII

  1. 7 minutes ago, mking8288 said:

    Sent an email referencing the case # and/or email you've received - back to shareholders department at NCL, ask them to check & send you an updated Amenity Summary Statement, and keep a copy as proof (hard copy on paper is best) - had a recent mystery last month, first time in over 15 years with NCLH OBC) - gave onboard services 3 days to update & post, went down & show them the printout ... "claimed they don't show it on their system - open a case number, email details to Miami to chase it.  24 hours later, it was all fixed & restored"  Thankfully, line at GS wasn't too long as I head there early in the morning when many were still ... 

    Thank you, at least I have 29 days to get it fixed.

    • Haha 1
  2. On 10/5/2023 at 11:45 AM, KKB said:

    Sailing in Nov. & Jan.

    Nov booking I received an Amenities email that shows the OBC, but it does NOT appear on the Summary page of our reservation in My Account.

    Jan booking I did not receive an Amenities emails BUT it DOES show up on the Summary page of our reservation.

    I plan to print the Amenities email for the Nov booking & the Summary for the Jan booking to have as proof.

    Has anyone encountered any issues with something like this?

    Thanks!

    The exact same thing just happened to me.

  3. I am supposed to get a 15% discount on wifi. I already have FAS of 150 minutes. If I upgrade now it costs 199.00 and I don't see the discount being applied. What if I upgrade once on board? I can't find a price or any other information if I wait to onboard. I still have 30 days until cruise, what to do?

  4. 8 minutes ago, Guest 2000 said:

     

    OOps, maybe I don't understand what you are looking for of that pages doesn't have the infomation you want. I maybe good and well confused. 

    That site does not show the different ports. Coxen or Mahogany.

  5. Do all NCL ships go into Coxen Hole port. I am on the Breakaway arriving Jan 3rd and can't find a port schedule for Roatan coxen hole. CruiseCal is now gone and I can't find a good app or link to anything that gives out good info.

  6. 17 minutes ago, BirdTravels said:

    Almost all restaurants on NCL are a la carte. At sushi, pick any 4 items from menu.

     

    https://www.ncl.com/specialty-dining-package/faq

    ARE ANY MENU ITEMS EXCLUDED FROM SPECIALTY DINING PACKAGES?

    All Specialty Restaurant menu items are included except Seafood Platter in Raw Bar.

    An SDP meal in a la carte restaurants includes 1 appetizer, 1 soup or salad, 1 main course and 1 dessert (does not apply to cover charge restaurants or Food Republic, Pincho Tapas Bar and Sushi, where a meal includes any 4 menu items). SDP does not include beverages and additional and/or premium menu items will incur charges.

    Thank you, I don't know why I did not find that.

  7. 7 minutes ago, Perky1 said:

    Personally, if I book a private tour I usually ask how many his van holds and via cruise critic I try to get more people.  If we don’t get enough if he adds others in that is fine.  Great way to meet new people.  These tour guides have had a rough couple of years, if they can fill the van and make more money then that is fine.  We are booking him for our next cruise.

    good for you. We are a party of 6 and if we contract in advance for a private tour that is what we expect. This has happened to us several times and we did not like it.

  8. On 5/15/2023 at 6:38 PM, cruisenshop said:

    Just be careful and clarify everything you expect with Lawrence. In January asked for a private tour since my parents are older and my father has a hearing disability. I explained before booking what I was looking for. Lawrence agreed that we would be private and I also covered my expectations as to our stops for the day. When we arrived at the tour meeting spot there were four others waiting for his tour. I indicated that our tour was to be private and Lawrence said he’d sit my father in the front so he could hear? I indicated we were to be private and my dad did as well but Lawrence kept insisting it would be the best tour we’d ever been on.  No further explanation. We also were told we were waiting for additional participants in the tour. After fifteen minutes went by without anyone showing up, we left. After we started the tour, Lawrence got a call and we had to head back toward the port to meet with another  driver who had more people who booked with Lawrence. He apologized to them as he had given them the wrong meeting spot.  So our private tour ended up not so private. The other people on the tour were very nice but this was not the trip we booked or expected to have. Our time was not our own and we did not do what we wanted. Yes, Lawrence is a nice gentleman and has a lovely demeanor. Just my experience. 

    Thankyou for this info. It made me change my mind about hiring him. I hate it when we have a private tour booked and then a bunch of strangers get thrown in. He just lost my business.

    • Like 1
  9. We are a party of 6 (60's to 70's) on the NCL Sky docking on 11/22/2023. I am looking for recommendations for a beach day. Particularly; snorkeling, clean restrooms, wifi, cabana or beach chairs with shade, good food and cold beer!

    Dickenson Bay sounded good until I read latest reviews, bad bathrooms and too much hussle on the chairs.

    We would just use a taxi or van to get to a beach or might even consider a tour guide.

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