Mingus
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Posts posted by Mingus
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Never roam on the ship's data.....extremely expensive. Safest to put phone into airplane mode, then turn on wifi.
On my May 4th Discovery Princess, 4 day cruise to Alaska (Vancouver-Ketchikan-Seattle) and a post-cruise stay in Portland, OR, I used this US SIM purchased on amazon.ca.
It's only C$23.99 for 7 days of data (1GB/day, NO voice or text) on either T-Mobile or AT&T (whichever is available). There's also a 14 day SIM for C$35.99. This is way cheaper than paying $11/day to use your own data.
It was extremely easy to use. When we arrived in Ketchikan, I just swapped out my SIM and had T-Mobile data service within minutes....no setup required. I continued to use data services in Seattle & Portland and even roamed onto Telus when got back across the border. Hotspotting is also possible.
If you require voice, text & data, the same company offers this:
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5 hours ago, Kineticoh20 said:
This is a golden Opportunity for a competitor to match tiers to steal loyal passenger's, if I were headof marketing for a Cruise line that's exactly what I would do.
MSC has a status match program and not just to other cruise lines. Also applicable to other loyalty programs, e.g. hotels & airlines. Because of the match to our Elite, we tried the MSC Seaside in 2018 and had a great time.
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We had L104 on the Discovery this past May sailing to Alaska.
We also had concerns but none materialized. We were able to use the balcony every day, even while underway. Would not hesitate to book again.
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We were on the Royal Princess a few years ago, when they were filming aboard. We were pleasantly surprised we made the cut, with more than a few seconds of screen time.
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On 5/31/2022 at 3:55 PM, smf81 said:
Has anyone successfully accepted the Passage Contract recently? I've been trying since Friday but it keeps removing the checkbox when I hit "Save" (on those occasions when it lets me get that far.)
I tried on three different iDevices and the web version, including the new app version released today, all behave the same.
Been having the same problems for days.
The strange thing is, I was able to complete mine after trying multiple times, but not for my DW.
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Finally.....working now.
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Haven't been able to get into "plan a cruise/find cruises" all afternoon. Tried different browsers.
Able to log into my account and access my cruises, but going to my saved cruises also doesn't work.
Anybody else having the same problem?
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Goodwill obc from PCL.
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Was also getting an error for days, when trying to book EZair.
Got through to EZair on Mon after holding for 4h 10m.
The issue is described in this post.
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2 hours ago, AZjohn said:
You have way-way-way more perseverance than I ever dreamed of having 🙂
Just put the phone on speaker & continue with whatever you're doing.....and I needed to book the air.
Found out the reason I couldn't book the air myself online was because I had a $24 goodwill obc, which required supervisor override......what a system!!!
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Got thru after 4h 10m 🙂
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On 5/6/2022 at 5:55 PM, Waynetor said:
BTW - the first call to make the change had less than a 5 minute wait on hold and todays call had a less than 1 minute wait.
Was your hold times for a "regular" agent?
I've been able to reach a "regular" Princess agent within minutes, the past few calls.
I have an EZair issue and was transferred to that dept........so far 3h 50m and counting😩
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Just completed our tests with Nicole and received our "negative" results right after the 15 min waiting period.
Can highly recommend Life Centers and Nicole.
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There is a possibility that testing requirements will be eliminated.
https://flytrippers.com/canada-test-requirement-elimination/
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13 hours ago, JF - retired RRT said:
Covid "at home" tests for Canadians.
I follow Vickie and Bernie Travel. Vickie sent an email this morning about at home tests for Canadians. Canadians can now test at home. Here's the link to her blog: https://vickieandbernietravel.blogspot.com/
Thanks for the link.
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My DW and I each have a credit that shows on both of our phones.
However, when I try booking on my phone, it applies only 1 credit.
Booking on DW's phone, it applies both credits for $0 owing...…very strange.
Otherwise the DMW works fine.
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14 minutes ago, redtop101 said:
I'm not sure why they arbitrarily chose June 1st. Might be worth a call to Princess. The link is in the latest list of cancellations on the Princess web site.
Thanks.
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3 hours ago, redtop101 said:
Just a heads up for anyone with a non-refundable FCC, Princess is now offering to refund the 100% base cruise fare back, less any bonus FCC that you were offered. Seeing that many of the cruises in the Princess list are cancelled through November 1, 2021 and you currently must use your FCC to sail by May 1, 2022 there may not be many options left. Here is the excerpt from the Princess web site:
”If a guest has not used any portion of their FCC within 12 months of its issuance, they may choose to receive a refund of the original amount retained by Princess Cruises at the time the FCC was issued between June 1, 2020 and December 31, 2022, less any bonus amount. “
There is a link on the Princess web site to request this. I have contacted my TA and he is sorting it out for me.I don't see the link to request a refund of FCC, but might be because my FCCs were issued on 4/22/20. Wondering why FCCs issued before June 1st are not eligible for a refund??
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4 hours ago, Até said:
A little twisted that a Canadian using the US booking system gets better service than most US citizens using the US booking system.
It's even more twisted because when I called MSC USA to cancel a US$ booking, I immediately received an email confirmation and credit card refund in 23 business days. I'm still trying to get MSC Canada to even acknowledge cancellation of my C$ booking after a month of trying. Fed up.....chargeback!!!
I've always had good/great interactions with the US call centre, but not so much with the Canadian one.
Don't know why MSC needs separate web sites, call centres and systems. Princess has just all-in-one and it works very well.
Also, if you're calling from Canada, you can't even call MSC USA directly any more. The call automatically gets forwarded to MSC Canada and then you get transferred to US.......really efficient 🙄
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On 5/19/2020 at 3:08 PM, Mingus said:
I had two Sept. 2020 sailings on deposit, booked directly with MSC USA, which I wanted to cancel.
When I called the US number (877-665-4655), I was automatically transferred to the Canadian call centre (which has a different #).
Amazingly, they answered within 7 minutes and then able to transfer me to the US call centre (without an additional wait).
It looks like Canadian phone numbers are no longer able to call MSC USA directly.
Anyways, the agent was very helpful and said I should receive the credit card refunds within 20 days.....here's hoping!!
Wow!!!
MSC USA came through and I received my credit card refund on June 19th (23 business days).
MSC Canada is a completely different story. Can't get a straight answer regarding another deposit refund.....only fcc, refund 60 days after sailing date, ok to cancel by phone, cancel only in writing (although no reply to email).
Should be a very simple process......refund to original form of payment, within the free cancellation period.
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MSC Canada is doing the same thing.
I have 2 cancelled cruises (by MSC) in Sept & Oct that are still in the the full deposit refund period.
They keep pushing the FCC, without an option for a refund.
They're really frustrating to deal with.
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11 hours ago, BermudaBound2014 said:
Apparently there is a youtube show called "The Cruise" with 8 episodes filmed on a princess ship that is entertaining to watch.
Here's a link to all the episodes of "The Cruise".
I was very surprised to see my DW and I on Season 5, Episode 2.
https://www.youtube.com/playlist?list=PLIOVd9Uol925seb8CJDgw6J85ASScWfUK
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2 hours ago, Até said:
Interesting that for US all fares and deposits will automatically go to a FCC and you cannot request a refund until June 19th (further instructions to come).
https://www.msccruisesusa.com/cruise-itinerary-changes-and-cancellations
Not seeing this update on the MSC Canada website.
Lifecenters.ca
in Canadian Cruisers
Posted
We have used the BTNX tests in a proctored test. The box can be opened, but the individual items must stay sealed until the test starts. No QR code required.