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mianmike

Members
  • Content Count

    1,175
  • Joined

About mianmike

  • Rank
    Cool Cruiser

About Me

  • Location
    Gilbert, Arizona
  • Interests
    Value cruising, value traveling, researching ways to get the most bang for my buck.
  • Favorite Cruise Line(s)
    NCL
  • Favorite Cruise Destination Or Port of Call
    Alaska

Recent Profile Visitors

338 profile views
  1. Hopefully scientists come out with a reliable coronavirus antibody test and it's provided to anyone who wants one. I've heard a rapid test may be in development. It's a strip test where just a drop of blood would be sufficient. It sounds like it wouldn't take terribly long to ramp up production and hopefully the U.S. would expedite approval. Assuming it works it should be ready way before a vaccine. It would be great if anyone who takes the test and has sufficient coronavirus antibodies would be given a Coronavirus "Passport". They would be allowed to go to work or travel and go back to a normal life. I've read other countries are looking to do this. Given many people who have never had symptoms may have been infected, it would be great to know your coronavirus status. I'm fantasizing the "cold" I had last month was actually the coronavirus and I'm now immune. 🙏
  2. Yes, you are reading it somewhat correctly. In 2013 NCL CEO Kevin Sheehan bought Oceania and Regent Seven Seas Cruises and brought them into the NCL fold and became NCLH. Sheehan remained CEO of NCL and NCLH. In Jan 2015 Del Rio took over as CEO of NCL and NCLH. In May of 2015 Andy Stuart was promoted to President and COO of NCL. In Sept. 2016 Del Rio named Stuart CEO of NCL. Del Rio remains CEO of NCLH. During all the Investor conference calls Del Rio makes it clear he is in charge of NCL. That's why people reference Del Rio as the decision maker, because he is. The CEO's of NCL, Oceania and Regent Seven Seas all take their marching orders from FDR.
  3. Yes, he replaced Kevin Sheehan. https://www.travelpulse.com/news/cruise/del-rio-replaces-sheehan-as-norwegian-ceo.html
  4. What is your obsession with this disinformation campaign? We have gone over this several times and yet you persist. In 2015 Frank Del Rio replaced Kevin Sheehan as CEO of NCL. Everyone knows that . . . well almost everyone. FDR is now the CEO of NCLH and is the boss of Harry Sommers.
  5. I guess I wasn't precise enough. I'll try to spell it out . . . The form will be available April 13 through April 27. So in my imprecise response I was saying the opportunity to begin the 90 day clock starts April 13th and I failed to mention it ends April 27. Anyone who waits to complete the form will only delay their refund even longer. So if you complete the form on April 13th you will have to wait 90 days from that date to "begin" the window where you might see your refund. A cut and paste: "Those guests can request a refund of the fare paid to be reimbursed to the original form of payment 90 days after completing the request form at www.ncl.com/case-submission/peace-of-mind. The form will be available from April 13 through April 27, 2020."
  6. Yes, and there's a big distinction between "within 90 days" and "after 90 days." "Within 90 days" means you could potentially get your refund tomorrow. The merchant saying they are not going to begin refunds until 90 days after April 13 is a huge difference.
  7. Exactly. I have a letter from NCL that says I will not receive a refund for a minimum of 104 days. Some here believe the delay of 104 days to start processing refunds is totally reasonable. To those people I ask the same question: what is an unreasonable time-frame? 180 days? 360 days?
  8. You and I differ on really only one thing: You say the credit card company is fine with a merchant intentionally slow-walking a refund and will overturn the chargeback. (If my CC company behaves that way; time to look for another company) I say the CC company is not okay with the merchant's intentional delay and will not overturn the chargeback. Neither of us know for sure. Each credit card company may treat it differently. Only time will tell.
  9. If I select "I'm expecting a credit" as the reason for chargeback, how does NCL argue you are not due a credit?
  10. A few clarifications. Once you file a chargeback the money is automatically debited from the merchant. Different card issuers have different deadlines to dispute the chargeback. AMEX and Discover are 20 days. If the merchant does nothing, the chargeback becomes permanent. There is no automatic investigation. To reverse the chargeback the merchant must prove the charge is valid. There's the rub. How does NCL prove the charge is valid if a cruise was cancelled and the cruise date has passed?
  11. Depends what is your definition of: "you should be alright." If you mean you're probably not going to die, then yes, the odds are in your favor. I'm not young anymore but I wouldn't like the odds even if I was young. According to the CDC, for the 20-44 age group, your odds of going to the hospital if you contract coronavirus is 14.3% - 20.8%. Odds for a trip to ICU is 2.0%–4.2% and 0.1–0.2% chance of death. In other words, you probably won't die on your cruise but if you contract coronavirus there is 14-20% chance you'll be spending your vacation in a foreign hospital.
  12. "However, if the merchant provides documentation that shows the charge is valid, we will remove the provisional credit and notify you with a copy of the information provided from the merchant." Cancelled cruise means the charge is no longer valid. NCL can't argue the charge is valid. I suppose they could try . . . NCL: "Well, yes we cancelled the cruise and we provided no other service, but the charge is still kinda valid, see, we promised to refund, but not yet. After 90 days from April 13th we'll let you know when we decide the charge is no longer valid for the service we didn't provide and have no intention of providing. Capeesh?"
  13. You could be right, I have never had a chargeback case such as this. I have no idea if NCL would tell the credit card company--and the credit card company would accept--"we're not refunding now, but we will." "Come back 90 days after April 13th and we'll talk when we'll start getting around to your client's refund." If a CC company clawed back the credit even though they were assured by NCL you were due a refund, I would look for a new CC. Interesting times . . .
  14. Issue: The refund is failed to be delivered in a reasonable time-frame. "Delaying" refunds is a common tactic used by nefarious actors who are ripping people off. (I'm not insinuating NCL is a nefarious actor) But something credit card company investigators are accustomed to seeing and they generally don't tolerate unreasonable delays. My thoughts in an example: Consumer requests chargeback re: cruise was cancelled and cruise date has passed. Numerous attempts to obtain refund is met with obfuscation and delay. Credit card company contacts cruise line and is told the cruise line will refund the money sometime after 90 days from date of refund request. Credit card company says: "okay you are going to refund the customer," cruise line: "yes we're going to refund the customer." Credit card company funds your account as your chargeback is legitimate. (Cruise line agrees you should be refunded only question is timing.) NCL can ban you for almost anything if they chose. The question is will they ban you for expediting a refund via a chargeback before NCL is good and ready to release your money. Looking for data points.
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