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gloriason

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    Mason, OH, USA

gloriason's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. I believe I read where Coco Beach Club has some pastries available in the morning on Coco Cay. You would need to purchase the pass or a cabana at Coco Beach Club to enjoy those morning pastries.
  2. Thanks to everyone for your responses. I wasn't sure, and I appreciate your knowledge!
  3. I just noticed that my cabin on Independence of the Seas sailing October 24, 2022 is now about $200 cheaper than when I booked. If I call Customer Service, can I request the price difference be put on my Onboard Credit? Or am I just out of luck? Thanks for any clarity you can provide!
  4. I'm getting the same message. The only thing I could figure may be happening is that I just recently booked this cruise and perhaps my reservation is not in the system yet?
  5. I was also able to print my Set Sail Pass but I had to change my browser from Chrome to Microsoft Edge. If you are still having trouble printing your Set Sail Pass, you may want to try that if you use Chrome.
  6. Yes, it took quite a long time to book it with "customer service" but I finally was able to get the job done, so we have a cabana awaiting us at Coco Cay. Now my next problem is that I can view or print my Set Sail Pass for our October 24th cruise on Independence of the Seas. Oh, Royal, won't you please update your IT department?!
  7. Thanks everyone, I'm on the phone now making the reservation for the Coco Cay cabana. I appreciate your help!
  8. I noticed this morning that the Coco Cay Lagoon Cabanas were priced at $499 for my 10/24 Independence of the Seas 4 day cruise and wanted to book that right away but I keep getting a message "Currently unavailable, but we're working on it". Now I'm able to book dining packages but not able to book any Coco Cay excursion. Anyone else having that issue? Thanks for any help!
  9. I'm trying to check in to my November 7th cruise and can't do it on either the app or my laptop.
  10. Glad to know it's just not me! I'm trying to check in to my November 7th cruise and this website is just not cooperating. Last night I was looking up other cruises and the website said there were no cruises during that time frame - YIKES!
  11. We decided to cancel. I called RC and at first was told that all the engines are working and everything is fine. I replied that I received an email from RC telling me that 2 engines are not working which was why they cancelled some of the ports. With that, the lady responded that I was right and said I am entitled to a full refund back to my credit card. I also canceled my flight with Delta and received a future credit usable until 12/31/23. I wish you all well, we are now figuring out a cruise to take in the Caribbean for this fall. The weather in Ketchikan for next Wednesday looks like it could be spectacular. Please enjoy and stay safe!
  12. LibraryLady19, I don't know about you but I'm seriously concerned about our upcoming cruise on this ship. We are to leave tomorrow for Seattle but I have such a bad feeling about the Quantum. Have you given any thought to cancelling? Would Royal Caribbean allow us to move our cruise to another time? I would love to know if everything is truly under control on board, that would make me feel more confident about continuing on with this September 5th cruise.
  13. Solarium Bistro has reappeared on the Royal app for our cruise on Quantum September 5-12. I guess it could just be a glitch in their programming?
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