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dreamercruise

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    Princess

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  1. Update - As mentioned before, I called AA on April 13 about a missing segment of my June flight (nonrefundable ticket). Agent cancelled my flight and gave me instructions for requesting refund online. On April 20, the website’s status showed my refund was successfully processed. Two days later, the full refund appeared in my credit card account.
  2. Does this Penalty-free cancellation rule apply to non-refundable tickets? Please clarify rule for voluntary cancellation of non-refundable tickets. Mine were non-refundable. I got free cancellation because AA cancelled my flight. Do not think I can get full refund if I cancel the flight before AA does.
  3. Update - I patiently waited for AA to cancel my non-refundable flight to South Africa, and the wait paid off. When I noticed one of the flight segment disappeared in my account, I called AA, and the agent confirmed flight cancellation. I opted for cancellation/full refund (instead or rebooking or flight credits) and followed simple, online directions to request refund. Now ten days later, I got email confirmation about refund granted and to be deposited back in my credit card. Thank you, AA. In addition, thanks AA for extending my elite status for another year. If you also have upcoming flights with non-refundable tickets, you may also consider waiting for your airline to cancel flight.
  4. Like the OP, I found out the information about AA cancelling flights and not notifying passengers yet from az2sea ‘s thread “Flight Warning” under Regents Seven Seas. My cancelled (involuntarily by AA) scheduled in June was a non-refundable ticket. Due to the cancellation, I am entitled to a refund. I do not fault AA for not informing me timely, because I think they got their hands full with many last-minute flight cancellations and reshuffling. Rather, I thank AA for being very accommodating; first allowing me to re-book up to Dec 31, 2021 without change fees, and now refunding me 100% for non-refundable tickets. If I had booked some other airlines, I could end up with restrictive future flight credits, which may likely not be used amid a dangerous virus outbreak. If you have AA flight reservations, I suggest that you monitor your flight status frequently and adjust your travel plan accordingly.
  5. Wholeheartedly agree with papa B Me about thanking OP az2sea for starting this informative and helpful thread. I also benefited from it. The “warning“ word in the title caught my attention. I looked up my June, RT AA flight from US -> LHR -> CPT South Africa. Surprised to see that the segment from LHR to CPT was cancelled. Never got a notice from AA. Perhaps AA is currently overwhelmed with flight cancellations and reshuffling. Since my flight was non-refundable, I called AA to inquire. Agent said I had a choice of refund or rebooking. She helped me cancel my flights, and instructed me to go online prefunds dot aa dot com to request refund. The request process is simple. It has a drop-down menu for refund reasons and a comment section for me to indicate that the cancelled flight segment was reason for my refund request. Although AA is already very generous to allow passengers who shall be flying up to Sept 30 to rebook anytime up to Dec 31, 2021, I much prefer the flexibility of getting refund due to uncertainty of the virus and availability of vaccine. My final payment for a guided land tour is due in May. Now, I need not let non-refundable ticket loss to affect my decision to cancel the tour, before I dump more money into the pot of future tour credits. I thank OP for this timely thread.
  6. +1 Went on three cruises and two land tours last year. Will be difficult to fight withdrawal symptoms while I wait for the vaccine.
  7. I am thrilled and relieved to learn that AA has just waived change fee and extended air credit for travel till Dec 31, 2021. I can cancel original booking and rebook later. Now, I can relax and rebook my Africa trip next year. Hope the new information also helps you.
  8. Just because Regents includes air in cruise fare does not make it different than other cruiseline who offers air for an additional price. In both cases, it is the cruiseline’s responsibility to fly the passengers back home, based on your answer. The question is, as pointed out by Grey kitty, in case of a cruise with sick people onboard, who pays for the special chartered flight back home for passengers who are not infected and those contagious virus carriers who do not show symptoms? Would Regents charter flights to each country? i expect the cruise fare would go up due to disruption and cruise cancellations as a result of the virus outbreak. No need to explain to me how many thousands of dollars Regents each Regents cruise costs. My last cruise costs about the same amount, but for one person only.
  9. I asked the question, because I think it is unfair for cruisers to expect someone else (such as taxpayers) to pay for their risk taking decision. I like your idea of the cruiseline making a rule for the passengers to bear the expenses. Perhaps, the rule would encourage more people to stay quarantined at home and help stop the spread of the virus. As much as I sympathize the cruise industry and staff for loss of revenue and jobs, I feel very sorry for the hospital workers, public transportation workers, and all those who are potentially exposed to the virus due to infected cruise passengers. When the danger of Coronavirus is over, I expect the cruise fare to be higher, and am willing to pay the higher price. After all, the cruiselines need to recuperate the loss from the virus disruption. Just hope that the cruiselines can hold on longer and stay in business.
  10. I assume that AA would automatically refund you for everything your charged for your air. Just to make sure, call AA. It is possible that AA, while busy with rebooking and cancellations, would not know about the extra you paid for seat selection. Of course, you can do nothing, and wait for the credit to appear on your credit card account to find out. The refund process may take long nowadays. Last year, I booked British Airways. My flight was cancelled due to pilot strike. When I called BA to rebook, the new flight had only three seats left to choose for my husband and me. All three seats were middle seats far apart. I had to remind the agent about the extra money I paid for seat selection. The agent then talked to his supervisor, and refunded me the charge for seat selection.
  11. I voted not until a vaccine is available, even if I have to pay higher fare for both cruises and air. Some side questions for those who plan to cruise before a vaccine is available - do you expect your government to send a ship and/or plane to transport you back to your home country? If so, do you expect someone (govt or taxpayers or cruiseline) other than yourself and/insurance to pay for expenses of evacuation and medical expenses outside of your home country?
  12. Forgot to mention some tips for flights. It is much less expensive to book a round trip international air between your home country and Narita or Kansai International Airport and then take local flights (e.g., Nippon). I usually stay one night at Narita or Kansai airport before heading to Sapporo Airport the next morning. The rest is much needed after a long haul flight and before adjusting to time zone difference.
  13. For your information, I visited Nagasaki and Hiroshima in my two previous cruises years ago. In comparison, I enjoy Kansai and Hokkaido much better.
  14. I had explored cruising in Japan, but found that the country was better appreciated by land tours. One suggestion is to pick itinerary so you can combine with a guided land tour in any one or two of the following regions: Kanto, Kansai, and Hokkaido. Airport in Kantos (East) region is Narita. Best cities of interest are Tokyo (Fuji Mountain) and vicinities. Flavor is modern. Airport in Kansai (West) is Kansai International Airport. Best cities of interest are Kyoto, Osaka, Nara, and Kobe. Flavor is culture and ancient history. Airport in Hokkaido is In Sapporo. Flavor is adventure and appreciation of nature. Check out the tour operator Superatour dot com. This tour operator is my favorite land tour operator, because I like its tour itinerary (excellent), service (excellent), food above average), and accommodation (above average). As reference for my rating for cruiselines, I would rate Princess good to above average, Viking above average to very, very good, and Scenic or Crystal excellent. Ckeck out superatour’s “Island of Hokkaido”. The tour is given in four seasons, each of which has a special theme for the season. Itinerary for each season varies a little. I took the Spring tour for Sakura Cherry Blossom, and want to take the tour again in Winter. Note that it is easy to travel to different regions or cities within Japan. Besides air, the public train transportation is excellent. Non-Japanese visitors pay half fare for bullet trains if they apply. I applied for the discount voucher near airport or railroad station. Since most Japanese do not speak English, it is best to inquire information at the airport’s Customer Service counter or hotel concierge.
  15. Will look into flying Delta in future. Wish AA also extends deadline of travel credit. I was being naive for purchasing air tickets way too early. No way I shall fly in a few months time.
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