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Pearl64

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About Pearl64

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    Cool Cruiser

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  • Location
    Upstate South Carolina
  • Favorite Cruise Line(s)
    only been on one other cruise

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  1. Kate and Paul, Do you hear me? Why couldn’t they have made it May 15? I don’t see Spain letting us dock there or us being able to see anything. I just want this behind me! Then I have to deal with air. So far Delta has only a few flights to Europe. They, too, are going a month at a time. The President says June. So we wait! Patty
  2. Senior Citizen, Our fcc of 25% seems to be on what we paid. Let’s put it this way, it’s fairly close. I didn’t figure it out exactly. Our refund from the cruise was exactly what we paid. We are now booked on another Oceania cruise to Barcelona. Hmm. We might be going through this again. We are trying to stay positive. Good luck on getting your refunds.
  3. We were booked on the Nautica April 13 Tokyo to Singapore. We booked a European cruise. Our money from our cancelled cruise was applied as well as the fcc. The cruise was cancelled at 5 pm last Wednesday and our account was straightened out today. Considering the number of cancellations I think the time was very good. We made our own air arrangements. We used the credit from the previous flights to make our new ones. Fairly even. Plus Delta did not charge us a change fee. I said the magic word: Coronavirus. i think we are all set and happy this has worked out. Not sure if we will be able to reschedule another trip to Asia.
  4. Absolutely! You better believe it.
  5. The cruise was going from Tokyo to Singapore. If you go under Refund Oceania you will find the list of all cancelled cruises. Both the Nautica and the Insignia were impacted. There are no Oceania cruises in Asia through June.
  6. My travel agent just emailed me that our April 13th Cruise is cancelled. I know no details about compensation.
  7. We just got this update. I guess the cruise is a go. We are okay with the changes so far. We are on the April 13 cruise out of Yokohama. Thanks. Important Itinerary Update Dear Valued Guests and Travel Advisors, We would like to inform you of some very important itinerary modifications that have been made to Nautica’s April 13, 2020 voyage from Tokyo to Singapore. This itinerary update also applies to guests on our April 3rd and April 13th Extended Journey voyages. To ensure the continued health and safety of our guests and crew, and in an abundance of caution with the current outbreak of Coronavirus, we will be bypassing Shanghai, China and Hong Kong. In their place, we have crafted a revised itinerary that includes a bevy of remarkable ports including Busan, Nagasaki, Kagoshima, and Ha Long Bay. To thank you for your understanding with this prudent change, you will receive a Future Cruise Credit equal to 25% of your cruise fare paid. The future cruise credit will be issued and added to your Oceania Club profile. You will have until February 10, 2021 to redeem your future cruise certificate on any Oceania Cruises voyage departing by February 10, 2022. The revised portion of the itinerary is detailed below for your reference: DATE PORT COUNTRY ARRIVE DEPART 13-Apr Tokyo Japan Overnight 14-Apr Tokyo Japan 4:00 PM 15-Apr Shimizu Japan 7:00 AM 2:00 PM 16-Apr Osaka Japan 9:00 AM 7:00 PM 17-Apr Hiroshima Japan 9:00 AM 5:00 PM 18-Apr Busan South Korea 10:00 AM 7:00 PM 19-Apr Nagasaki Japan 8:00 AM 6:00 PM 20-Apr Kagoshima Japan 8:00 AM 6:00 PM 21-Apr At Sea 22-Apr Ishigaki Japan 8:00 AM 8:00 PM 23-Apr At Sea 24-Apr At Sea 25-Apr Ha Long Bay Vietnam 8:00 AM 6:00 PM 26-Apr At Sea 27-Apr Nha Trang Vietnam 8:00 AM 4:00 PM 28-Apr Saigon Vietnam 12 Noon Overnight 29-Apr Saigon Vietnam 3:00 PM 30-Apr At Sea 1-May Singapore Singapore 8:00 AM Disembark Any shore excursions you had reserved for Shanghai, Beijing, and Dalian will be refunded to your credit card on file, where applicable. Shore excursions for the newly added ports will be available online shortly. Important Notes: Guests who have made their air arrangements independently are solely responsible for ensuring that none of their flights route through mainland China, Hong Kong or Macau and the return flight is changed to depart from Singapore. Oceania Cruises will pay up to US$300 per guest in the form of a shipboard credit for any change fees incurred by the airline. Please forward copies of the airline’s change fee charges prior to the cruise to the attention of specialservices@oceaniacruises.com for review. Any guests having traveled through mainland China, Hong Kong or Macau within 30 days of the voyage will be denied embarkation. In addition, guests that presents a Chinese, Hong Kong, or Macau passport will be denied boarding. Should you have any questions, please do not hesitate to call your travel advisor or Oceania Cruises. We thank you for your understanding of this prudent and important change. Sincerely, Carlos Ortega Vice President, Guest Services Oceania Cruises This eMail was sent by: Oceania Cruises
  8. We are on the same cruise as Mamaclark. I understand Oceania has to refigure its Cruises but could they at least tell us that the China Ports are cancelled. Many of us have private tours scheduled and would need to cancel them. There are deadlines associated with those as well. We do have trip insurance but am not sure if these expenses are covered. I also realize it takes time to make these adjustments but could we have word stating that they are working on it and possibly a date by which we will be informed. We still get emails about getting our Chinese and Vietnam visas. Just today I got a repeat email about the specialty restaurants, internet, and beverage packages for our cruise! Is it too much to ask for information rather than letting the rumor mill become even more active? I should have known better. We were originally booked on the maiden voyage of the Marina. That voyage was cancelled twice because the ship wasn’t finished. We were compensated fairly well but communication was lacking then as well. My TA even called to ask if the cruise was still going to happen. We made final payment and two hours later we got an email stating the second cruise was cancelled. My big question is when will we be informed. Hopefully before we fly to Yokohama!
  9. BruceMuzz, we have a port stop in Hiroshima. We are on Oceania Nautica. All the ship tours have limited time at the Peace Memorial and gardens. We are afraid we will be hurried. So, we thought we could get there either via taxi or train. Neither of us speak Japanese. From what I have read on their websites the explanations are also in English. I tried to find a private guide but we need to get to the Memorial. I could not find any that would meet us at the ship which could be regulations. Are we being foolhardy? We are not planning on visiting other sites. Thank you again for your kind words and advice.
  10. Pearl64

    Transfers in Tokyo

    Thank you, BruceMuzz. I appreciate your information on Japanese phones. I guess I have been put on hold and played the phone game too many times. You mentioned earlier about staying in Yokohama. Originally our flight flew into Narita. I was just breaking up the trip. We have never been to Tokyo so wanted to see sights close by rather than spend so much time on trains. We have two full days to explore. We are looking forward to experiencing Japan and a more civilized approach. Learning about different cultures is one of the reasons we travel. Thank you for your perspective on Japan.
  11. Pearl64

    Transfers in Tokyo

    Thank you all for your suggestions. I think we finally have this worked out. First of all, Green Tomato only does shared Transport for Princess passengers. They would do a regular taxi but that was very cost prohibitive. I did finally find email addresses for Transfers. Calling Tokyo could be very expensive especially if I was put on hold. We do not have free international calling. Thank you , BruceMuzz, for your details about using public transportation. Our hotel is sort of connected to the Tokyo Station. The hotel website shows a video of how to navigate the station. We will probably still get lost but should eventually get it figured out. Aussgirl, thank you for your suggestion as we found them to be the most reasonable. Plus, we found another couple to share the ride to the port. We are relieved to have this figured out. i will try to report back how this works out after our cruise.
  12. Pearl64

    Transfers in Tokyo

    We are arriving at Haneda mid afternoon on a Friday in April. Our hotel, Metropolitan Maranouchi Tokyo Hotel near Tokyo Station. We will have 3 large cases plus a backpack and a CPAP machine. We are in our 70s. We know that taking the monorail is the suggested method. But luggage is our question. Are there reasonable alternatives? I have tried to look at various options but all involve connections or waiting almost two hours for the bus. After a 15 hour flight I don’t think that is an option. Suggestions? Secondly, we will need transportation to the port in Yokohama. This will be on a Monday. We are in port overnight so we have time on our side. Again, there is the luggage question. The train has been suggested but we have no idea how to accomplish that. I know this will be expensive but are looking for reasonable costs. Again, suggestions? We do not transport after the cruise as it ends in Singapore. i have tried to research some transportation companies but cannot contact them directly. They give a phone number but no email address. I can fill out a reservation form but I don’t want that unless I know the cost. I also am unfamiliar with the various pickup and drop off locations. I found one with a reasonable cost but cannot figure out if the price is per car or per person. That makes a big difference. Also, are credit cards accepted or do we need Japanese currency. Thanks to all responses. I have tried to figure this out but. Just get more frustrated.
  13. Try looking at an SVU. We had a Rogue and never had to fill the tank. We have found sometimes SVUs are cheaper to rent for some reason. Short term rentals are always pricey. It was cheaper to drop off back at LAX but oh the hassle. I understand about keeping costs low but trust me when I say you will be happy to return to San Pedro. By the time you get transportation to the port you won’t save that much. You can always cancel if you find something cheaper. I did not see cheaper prices for paying upfront. Good luck.
  14. P.A., One item about returning the car on a Saturday—Enterprise closes at 1 pm on Saturdays. Though we did not use them, Hertz in San Pedro is across the street. But, we were very happy with Enterprise.
  15. I did book online but I also called the local numbers for Enterprise. By the way,Enterprise at LAX and San Pedro were very courteous and helpful. It was the easiest car rental ever. I didn’t use any special code but I did sign up for their free rewards account. It was free but do it before you book. The price was much better. Good luck.
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