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Our perks from our cancelled July cruise* -- OBC, Specialty Dining, and Box of Chocolates Promotion -- also were transferred to our replacement November sailing.
*In addition, our replacement went from a 4-night Ruby Princess obstructed oceanview to a 7-night Royal Class obstructed balcony [extended angled balcony and *not* obstructed].
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. . . . So, Global Experience Innovators, Inc. is a subsidiary of Carnival Corporation & PLC.:
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SEC:
https://www.sec.gov/Archives/edgar/data/815097/000081509719000004/exhibit21201810-k.htm
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CarnivalCorp.com:
https://www.carnivalcorp.com/static-files/ddd975ba-cef0-43fe-9bf9-bb4c376ed914
. . . And is hiding in Carnival Corp's virtual basement!
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SEC:
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9 hours ago, susancruzs said:
Your list doesn't have the Discovery (new)
2 hours ago, susancruzs said:I didn't realize Discovery will be delayed.
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I guess we have no idea when Discovery Princess will actually be ready, but for the time being Princess is still listing its inaugural Los Angeles round-trip sailing as March 1, 2022.
See attached Princess.com screenshot.
NOTE: I asked for the following listing of all Discovery Princess sailings by Date, but for some reason Princess did not list these sailings by Date.---
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1 hour ago, brisalta said:2 hours ago, RSS from SF said:
And when we have sailed on Grand, the Pizza of the Day was the "same"* from both Alfredo's and Slice.
*IMO still better from Alfredo's (prepared to order, in the Neopolitan style) than from Slice.
1 hour ago, brisalta said:I have never seen the same type of pizza in both Alfredo's and Slice. Alfredo's uses different basic ingredients starting from the crust and up.
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My apologies; I should have clarified better what I meant when I said with apostrophes "same":
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Pizza of the Day on a certain day on Grand was for example "Margherita" at both Slice and Alfredo; they were called by the same name at both venues, but in actuality were very different pizzas (yes, definitely different "from the crust and up").
-- And on Grand, I personally have tried the same-named Pizza of the Day on the same day from both Alfredo's and Slices; and yes, ABSOLUTELY they were very different pizzas. 😄
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Pizza of the Day on a certain day on Grand was for example "Margherita" at both Slice and Alfredo; they were called by the same name at both venues, but in actuality were very different pizzas (yes, definitely different "from the crust and up").
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11 minutes ago, Sprocket said:
The beauty of the Medallion is that you should be able to order your pizza to just about anywhere you are.
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Agreed, though that perhaps may be only from Slice and Room Service -- rather than from Alfredo's (and possibly Gigi's in the future) which in the past has been Eat-In only.
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1 hour ago, amanda384 said:
Alfredo's is delicious. It is usually open during embarkation but not always. Once I tried to go and it was closed. That may have been the Royal though.
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Alfredo's fortunately was open for lunch on embarkation day on all our Royal Princess sailings (last time February 2020).
We especially enjoy a lunch at Alfredo's on embarkation days when we can arrive at Alfredo's before there is a line -- such as when we're transit guests on B2Bs and can get there before the non-transit guests arrive. 😉
Our favorite Alfredo's pizza, every time:
Pizza Tarantina: Tomato Sauce, Mozzarella, Mussels, Bay Shrimp, Roasted Garlic, Capers, Basil, Oregano.
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2 hours ago, AF-1 said:
do ships that have Alfredo's also have slice pizza by the pool? I am sailing Grand in Oct. Thanks
1 hour ago, brisalta said:Yes, the Grand has both. The pizza in Alfredo's is superior quality to that from Slice.
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And when we have sailed on Grand, the Pizza of the Day was the "same"* from both Alfredo's and Slice.
*IMO still better from Alfredo's (prepared to order, in the Neopolitan style) than from Slice.
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2 hours ago, Ronnieslady said:
This App. Is crap!!!!!' What were they thinking, rolling this App out before it was ready. How dare they????
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We think alike:
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As well as @MX-Drew:
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On 7/9/2021 at 9:43 PM, suzyed said:
Let us know if you find out anything, please.
On 7/10/2021 at 1:54 AM, RSS from SF said:-----
I later emailed Princess at giftcardsupport@princesscruises.com, with the following below, also including the response from Princess@buyatab.com.
-- Hopefully we'll get a response next week. . . .-----
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Subject: Issue: Princess Gift Card purchase no longer getting double points on Princess Rewards Barclays Card Visa
Hello Princess Gift Card Support,I purchased Princess Gift Cards two times this week using the linkMy first transaction for $2000 posted on this month's Princess Rewards Barclays Card Visa statement and only earned single points (2000 points) instead of double points (4000 points):Purchase Activity for {my name} card ending {9999}Transaction Date: Jul 07Posting Date: Jul 08Description: Buyatab - Pr 8339073079 604-678-3275 DEPrincess Points: 2,000Amount: $2,000.00Today I called customer support at both Princess Rewards Barclays Card Visa and Princess@Buyatab.com with this issue, requesting double points on Princess Gift Card purchases:-
The Princess Rewards Barclays Card Visa Research Team will get back to me within 10 to 15 days.
- Princess@Buyatab.com has replied below to contact you at giftcardsupport@princesscruises.com.
NOTES:-
An acquaintance who purchased gift cards 2 months ago in May 2021, using her Princess Rewards Barclay Card Visa, earned double points -- with the merchant listed as Princess Cruises.
- I understand new vendor Buyatab has handled Princess gift card purchases as of June 9, 2021.
REQUEST:Can Princess update new Princess Gift Card purchases charged to the Princess Rewards Barclay Card Visa to earn double points?Thank you in advance for your assistance in addressing this issue.=================================
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Reply from Princess at giftcardsupport@princesscruises.com:
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From: Gift Card Support (PCL) <giftcardsupport@princesscruises.com>
Sent: Thursday, July 15, 2021 10:38 AM
Subject: Re: [EXTERNAL] Issue: Princess Gift Card purchase no longer getting double points on Princess Rewards Barclays Card Visa //Fw: From: Giftcard Support <info@buyatab.com> [Ticket#1071757814]Good Day Mr. ____________,Thank you for contacting Gift Card Support.We are happy to learn you have already contacted Princess Rewards Barclays Card Visa Research Team as this is your contact for Reward Points resolution.Regards,ShelleyGift Card SupportPrincess Cruises=================================
. . . . So now we await the response from the Princess Rewards Barclays Card Visa Research Team.
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The Princess Rewards Barclays Card Visa Research Team will get back to me within 10 to 15 days.
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And then there's obviously the problem with Medallion Class testing.
Or rather in the case of this app, severe lack of.
How can a client like Princess allow this app to be rolled out in crippled spurts like we have been seeing for months and months? . . . And with very basic functionality still missing?
For example, once a medallion order gets to the Check Out step, I am unable to delete a medallion from the cart. . . .
-- Oh, perhaps Cart item Delete wasn't in the specs. 😏
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Such a cr*p app we're seeing at this stage. Princess really should be ashamed of this product right now.
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My experience as well.
Drive-By and Hit-and-Run contractors*.
*Not all of course. . . .
Regardless, whatever style Princess' contractors are -- as well as Princess personnel and management responsible for analysis and specifications through implementation -- they certainly appear not to be doing a good job!---
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4 hours ago, suzyed said:
Let us know if you find out anything, please.
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I later emailed Princess at giftcardsupport@princesscruises.com, with the following below, also including the response from Princess@buyatab.com.
-- Hopefully we'll get a response next week. . . .-----
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Subject: Issue: Princess Gift Card purchase no longer getting double points on Princess Rewards Barclays Card Visa
Hello Princess Gift Card Support,I purchased Princess Gift Cards two times this week using the linkMy first transaction for $2000 posted on this month's Princess Rewards Barclays Card Visa statement and only earned single points (2000 points) instead of double points (4000 points):Purchase Activity for {my name} card ending {9999}Transaction Date: Jul 07Posting Date: Jul 08Description: Buyatab - Pr 8339073079 604-678-3275 DEPrincess Points: 2,000Amount: $2,000.00Today I called customer support at both Princess Rewards Barclays Card Visa and Princess@Buyatab.com with this issue, requesting double points on Princess Gift Card purchases:-
The Princess Rewards Barclays Card Visa Research Team will get back to me within 10 to 15 days.
- Princess@Buyatab.com has replied below to contact you at giftcardsupport@princesscruises.com.
NOTES:-
An acquaintance who purchased gift cards 2 months ago in May 2021, using her Princess Rewards Barclay Card Visa, earned double points -- with the merchant listed as Princess Cruises.
- I understand new vendor Buyatab has handled Princess gift card purchases as of June 9, 2021.
REQUEST:Can Princess update new Princess Gift Card purchases charged to the Princess Rewards Barclay Card Visa to earn double points?Thank you in advance for your assistance in addressing this issue.=================================
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The Princess Rewards Barclays Card Visa Research Team will get back to me within 10 to 15 days.
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19 minutes ago, RSS from SF said:
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- I then called Princess Gift Card Support at 1-833-907-3079 (this is at Buyatab) and opened a ticket with "Sharon"; their support staff (princess@buyatab.com) should get back to me in 24 to 48 hours. Sharon agreed with me that the transaction description probably was changed since the promo in May; she is documenting that the transaction description now begins with "Buyatab - Pr " when it should begin with "Buyatab - Princess " [in hopes that BarclayCard will identify these transactions as Princess-related].
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---Reply from Princess Gift Card Support:
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Re: [Ticket#{999999999}]
From: Giftcard Support <info@buyatab.com>
Hello,
Thank you for reaching out!
Buyatab is a hired gift card provider, making it possible for merchants to sell gift cards directly off their own webpages. You can see us here: https://web.buyatab.com/
We have only been partnered with Princess Cruises since June 9th 2021, and cannot assist with non gift card inquiries.
Please contact the merchant directly for assistance:
https://book.princess.com/captaincircle/customerCare.page
Phone number: 1-800-PRINCESS (1-800-774-6237)
Email Address: giftcardsupport@princesscruises.com
Kind regards,
Jillian,
Customer Service Specialist-----
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19 minutes ago, Jadn13 said:
My statement reads differently maybes because it has posted but it reads the merchant as Princess Cruises
and Merchant location CA and then just a phone number
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It appears the description may have been changed so that Barclays cannot identify the transaction as a Princess transaction.
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I called Princess BarclayCard at 1-302-255-888 and opened a ticket with "Jake"; their Research Team should get back to me within 10 to 15 days.
- I then called Princess Gift Card Support at 1-833-907-3079 (this is at Buyatab) and opened a ticket with "Sharon"; their support staff (princess@buyatab.com) should get back to me in 24 to 48 hours. Sharon agreed with me that the transaction description probably was changed since the promo in May; she is documenting that the transaction description now begins with "Buyatab - Pr " when it should begin with "Buyatab - Princess " [in hopes that BarclayCard will identify these transactions as Princess-related].
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I called Princess BarclayCard at 1-302-255-888 and opened a ticket with "Jake"; their Research Team should get back to me within 10 to 15 days.
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9 minutes ago, suzyed said:
Same here.. Did they Princess Visa Card give you double points because they were Princess Gift Cards? I didn't get double...at this point trying to convince them that they should!
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My July statement just posted this morning. The first transaction is listed; I only received 2000 points for the $2000 order.
The transaction description is "Buyatab - Pr 8339073079 604-678-3275 DE".
Guess we need to call someone!
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4 hours ago, rabin1 said:
Is anyone still getting an error message when trying to buy gift cards?
Thank you
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No error messages nor problems this morning. I ordered 500 x 4 E-Gift Cards this morning at 3:54 am PT (Friday 6:54 am ET); I received by email the receipt at 3:55 AM, followed by the 4 gift cards (4 emails) and bonus cards (1 email) at 3:57 AM.
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NOTE: This was my second order of 500 x 4 E-Gift Cards.
-- My previous order was made earlier this week on Wednesday at 11:19 am PT; I received by email the receipt at 11:20 AM, followed by the 4 gift cards (4 emails) and bonus cards (1 email) at 11:22 AM.
-- Both times I ordered using my Princess Barclays Card Visa.
-- The first time this week I received an informational text from my Princess visa (after I already received the E-gift cards by email):
"Free Fraud Alert:
Princess Rewards Card ending in {XXXX} - A charge for $2,000.00 at EGIFT CARD{999 999 9999} was APPROVED on 07/07. Reply 1 if valid. Reply 2 if not valid."
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11 minutes ago, caribill said:
I do not understand what that even means.
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None of my bookings appeared under "My Journeys" of the OceanReady Profile screen of the Ocean Medallion app; when I attempted "Link Your Booking" for any of my unlisted bookings I got the message "This booking has already been claimed" . . .
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See these previous screenshots of my "OceanReady Profile" screen and "Link Your Booking" attempts:
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Email I sent to AskOceanMedallion and their reply:
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My "OceanReady Profile" screen now (2 days after I emailed AskOceanMedallion), now showing my bookings listed under "My Journeys" [not including my B2B second & third segments]:
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See these previous screenshots of my "OceanReady Profile" screen and "Link Your Booking" attempts:
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7 hours ago, monakayk said:
Medallion apps says my bookings have already been taken...need help! I can't even log onto it to put my name or address in the area where it's needed. Has anyone had this problem before? If so, what did you do to make it work?
I had a "This booking has already been claimed" issue for my 10 bookings; I emailed AskOceanMedallion and got resolution in a couple of days. Perhaps the following will help:
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15 hours ago, missymerv said:
Just wanted to weigh in here that my app recognizes me (picture, name and birthday all correct) but does not let me link any of my 6 reservations that I can view on Princess. Com. Frustrated. Using a Samsung Note 20 5G and Samsung Tablets
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This sounds similar to the issue I had with none of my 10 bookings showing up under "My Journeys" on the OceanReady Profile screen (of the OceanMedallion app); Princess needed to update something so that my bookings appeared on the app.
You can email askoceanmedallion@carnival.com [or alias A360ad7@carnival.com ] and see if they can quickly resolve this issue.
See the attached screenshot of the email I sent to AskOceanMedallion and reply from Princess; my bookings* showed up on the app less than 2 days later.
*I did not actually get a resolution update email from Princess; I just pulled up the app and the bookings were there.
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FYI:
If any of your bookings are B2Bs -- once you get the bookings appearing on the app:
Verify the B2B is listed correctly on the app; my B2B2B listing on the app was combined with the following sailing that embarked a day later on another ship.
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I had the same results, installing 4 different Android emulators on my Windows 10 PC in an attempt to get the MedallionClass app running on Windows:
- BlueStacks (v5.0.220.1003),
- NoxPlayer (v7.0.1.2),
- LDPlayer (v4.0.57.1), and
- MEmuPlayer (v7.5.3).
Some MedallionClass on Windows PC links:
- https://pcmac.download/app/1475028048/medallionclass
- https://appsonwindows.com/apk/4649678/
- https://napkforpc.com/apk/com.carnival.gxi.ocean.compass.OceanCompass/
- https://apkdownloadforwindows.com/app/com.carnival.gxi.ocean.compass.OceanCompass/
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My results:
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I wasn't able to get LDPlayer nor MEmuPlayer running correctly.
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On BlueStacks, the MedallionClass app doesn't come up on Google Play Store.
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On NoxPlayer, the MedallionClass app comes up on the Google Play Store list -- but clicking on it I get "Item not found".
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From both the BlueStacks and NoxPlayer browsers, I then pulled up the Princess Medallion link ( https://www.princess.com/ships-and-experience/ocean-medallion/ ); with both I got the "Your device isn't compatible with this version" message.
BlueStacks:
NoxPlayer:
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Researching further, it appears the most recent Android operating system for emulation on Windows is Android Nougat version 7.1.3_r39, last updated October 2019.---
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I keep wishing there was a 15-night, SF-Sea of Cortez-Mexican Riviera-SF itinerary, with stops in Loreto and La Paz -- in addition to Mazatlan and Puerto Vallarta, plus the extra sea days.
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23 minutes ago, CarelessAndConfused said:
SF and why I don't like to cruise out of there (even if I can get there within an hour) is that it adds 3 days to any Alaska or Mexican cruise.
4 minutes ago, Thrak said:Love the sea days. 😁
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We also love sea days and actually prefer cruises with more sea days relative to port days.
So for us, cruising out of San Francisco to get extra sea days is a huge plus.
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On 6/1/2021 at 3:23 PM, shofer said:
Princess International Cafe is good on the ships that have it.
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Princess has the excellent 24-hour International Cafe on all its ships now except Island Princess and Diamond Princess.
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Also booked Discovery for April 2022 which still is intact, in February 2020.
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Princess Gift Cards, $500 will get you $550 total
in Princess Cruises
Posted · Edited by RSS from SF
UPDATE --
Regarding request to earn Princess Visa DOUBLE points from these Princess Gift Card purchases:
(Background Note:
Now when you use a Barclays Princess Rewards Visa credit card to purchase Princess Gift Cards through Princess.com, the fulfillment is through new third-party vendor Buyatab and the purchase earns SINGLE points; previous purchases through Princess.com earned DOUBLE points.)
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Reference -- Prior relevant conversation from this thread:
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Response received today via U.S. Mail from Barclays (Princess Rewards Barclays Card Visa Research Team):
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Barclays
P.O. Box 8801
Wilmington, DE 19899-8801
This is about your recent inquiry related to your Princess Rewards Visa Card account.
We're currently unable to assist you with your Rewards issue.
Please contact us at the number on the back of your card for additional details. We're available 24 hours a day, 7 days a week. We appreciate your business and look forward to servicing your financial needs.
Sincerely,
Barclays
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😶
. . . . What the hell kind of response is that?!
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