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NCCruzQueen

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Posts posted by NCCruzQueen

  1. 7 hours ago, DaveFr said:

    You can book services before your cruise. From the website: “Guests can reserve treatments at Serene Spa & Wellness™ by contacting our spa representatives at 1.877.718.4244 or SereneSpa@rssc.com between 60 to 7 days prior to sailing.”

     

    Dave


    I booked a pedicure this way last Friday for my cruise starting this Saturday on Voyager.  My confirmation reply email arrived a few hours later.  Also include your name, ship, booking # and suite number along with your procedure and time you want your procedure done.

     

    They are extremely easy to work with.

     

    Beth

     

    • Like 1
  2. 8 minutes ago, Mudhen said:

    We've had that experience also. Dinner was offered in La Veranda. That was several years ago, so may not be the case now, but I wouldn't be suprised if dinner was offered somewhere on the ship, especially if the excursions involve a lot of people.......

    @Mudhen is correct.  This has happened on a few occasions with long days in port and full day+ excursions.  Usually, Sette Mari is closed and the entire La Veranda is open for a special theme-based dinner.  Many passengers go straight to the restaurant and dress that night is casual.

    • Like 2
  3. 6 hours ago, rkaratsu said:

    Unless things have changed in the past three months (when I made my final payment via My Account on the website), you should be able to do so. 

     

    (I probably should but have never used a travel agent to book my cruises...)

    Thanks, @rkaratsu,  I wasn’t aware of that feature.  The My Account section must have an additional button there for those cruisers who use Regent agents and making payments online.  

  4. 16 minutes ago, Flgreg said:

    We're in between travel agents right now, so to speak. So.....since payments can easily be made in My Account I'm just wondering if it creates any issues to make the final payment that way.

     

    As far as I know, Regent doesn't have this procedure available online.

  5. 30 minutes ago, Flgreg said:

    We have final payment due 7-23 and have received 2 emails from Regent "reminding" us and stating we should call to provide credit card info for the payment.

     

    Is there any reason I can't just go into My Account online and make the payment myself (like I did with the deposit)? Seems like that would be easier and one less call to make.

     

    Thanks.


    We always make our final payment through our Travel Agent.

     

    Never heard of making any payments through the My Account on Regent.

    • Like 1
  6. 35 minutes ago, frantic36 said:

     

    I do feel that Regent, Seabourn and probably Silversea should be more pro-active with qualifying that if an excursion is rated 3 man strenuous if someone is frail they should be dissuaded from doing them. I am not talking disabled as I am sure many of us have seen disabled people especially young ones who put abled people to shame. It is all well saying people can sit on the bus etc but sometimes that won't work.


    Though Regent provides the pre-cruise shore excursion list, onboard list and TV shows to provide activity levels of excursions, that doesn’t mean the passengers actually read/watch them.  Also, not all passengers visit Destination Services onboard.  The DS team may not see these  passengers prior to the excursion or know about their abilities until after the excursion is over.  Having a Regent host on each excursion to help those who need help should be available.  These hosts can encourage the cruisers to rethink the rest of their excursions to find some that may be more comfortable for them.

    • Like 2
  7. @TV Dad  thanks for your review.  So glad to hear you enjoyed your first Regent cruise.  I am sorry you blamed Destination Services for slow, elderly passengers on strenuous excursions.  If you read the initial description Excursion List, we all have available to us, Regent specifically rates the level of ability needed.  Once onboard, with your tour tickets, Destination Services provides a detailed list of each excursion with the standard time and walking time with stated activity levels.  Also, the TV Destination Services channel again has a listing of each excursion and activity level.  Three times passengers are provided with descriptions on the excursions.  No, DS staff aren’t there at the busses to pull elderly passengers from excursions.  I’m not happy seeing older cruisers pushing themselves on excursions and slowing down the tours.  I’m not sure what to do about it, either, but I think Regent has done their job.  

    • Like 4
  8. 2 hours ago, sollan said:

    I'm so exited! We got our GTY suite today. Haven't dare to hope for an upgrade but we have gotten a F2 suite 809. YES!!!

    4 days left before we go!🥂

     

    An 809 suite is lovely and roomy.   Hope you enjoy it.

    • Like 1
  9. Just now, mrlevin said:

    I seem to remember Sunday brunch on Navigator last summer.  I think WCers reported on Sunday brunch on Mariner.  I just extended to Voyager; no data.  

    Yes, I believe the other three ships occasionally have a Sunday Seaday Gala brunch.  They are more regularly offered on the two largest ships.

  10. 1 hour ago, Kwaj girl said:

    Why the fight? Anything in the deleted video give any indication of the cause?

    Sandy,  nothing mentioned on the video per say.  The guy being held down was biting the guy holding him down.  Holder wanted security to bring handcuffs for the other guy.    Lots of cussing and yelling.

  11. On 6/16/2023 at 9:57 AM, EagleScout66 said:

    Do you know when Ray returns to Navigator?  We returns on August 7 in Copenhagen to visit the Norwegian fiords

    Warren,

     

    Ray mentioned to me that he would be back on the Navigator at the end of August but did not give me an exact date.  This is all I can give you.

  12. Another one of the Old Regent ships was the Seven Seas Song of Flower.  My first cruise on her was an Alaskan cruise in June 1992.  This ship was also alcohol all inclusive.  She was the smallest RSSC ship with only 180 passengers and 10 balcony suites.  We didn't care because we loved her small, intimate size and magnificent staff and crew.  She could get into small ports and rarely used the tender, called the Tiny Flower.  

     

    Song of Flower was sold in October 2003 and we were on her last voyage.  She now belongs to an Icelandic cruise line.  Hope to see her when we visit Iceland on Voyager this summer.

    • Like 2
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