Jump to content
Cruise Critic Community

blcruising

Members
  • Content Count

    1,471
  • Joined

About blcruising

  • Rank
    Cool Cruiser

About Me

  • Interests
    Cruising
  • Favorite Cruise Line(s)
    Princess
  • Favorite Cruise Destination Or Port of Call
    Caribbean

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. I think they should do more if this stuff. Stay connected with your passengers.
  2. 1. Close to home itineraries, 2. Crazy low prices 3. CDC and WHO advisories relaxed in US and in each port of call 4. Covid vaccine found or elimination of new cases in US and expected ports of call. 5. Last minute availability 6. Government lifting Do Not Travel ban. Gonna take a lot.
  3. I'm not aware that they've ever mandated they be stopped. The cruises have been voluntarily cancelled by the cruise lines, which is the right decision. I have no sailings planned and don't intend to sail for many months to come.
  4. Wrong again, I charge and pay for hundreds of transactions every year without need for dispute. When I have the need to make a dispute, it gets the appropriate attention from my credit card company. My limited experience with disputes actually lends credibility to the rare occasion a merchant, like NCL, tries to give me grief.
  5. I think select May cruises have an outside shot. A lot is going to depend on the numbers, the models, etc. I do think warmer weather is going to help. Then, you have operational logistics of getting crew, food, entertainment, onboard I think we will see a phase-in of operations over time whenever cruising does start up. Occupancy on the May sailings looks to be at very, very low levels.
  6. Wrong. NCL loses that objection every time. If it's been over 30 days since they cancelled the cruise and the dispute was opened, the claim might be closed, but the credits are not getting reversed. These credit card companies work with refunds every day. They know they don't take more than 30 days.
  7. You can dispute charges related to a cancelled cruise if your refund is unnecessarily delayed. I don't think you can dispute the cruise next charge. They are only refundable for 30 days from purchase. You would have to cancel your cruise with penalty, which would void the cruise next certificates. Then, you could file a refund claim for your fare through insurance (CFAR). We did this with a cruise for May. We had CFAR insurance. We cancelled our cruise before NCL extended their cancellation period. We forfeited 100% of our cruise fare which included two cruise next certificates. We will now attempt to get reimbursed for the cruise fare from insurance. Who knows what will happen.
  8. Carnival has wisely and timely announced the cancellation of their Alaska season through June 30. They've also cancelled some sailings through end of 2020. As the COVID-19 situation continues to evolve, we regret to inform our guests that Carnival Cruise Line is having to cancel the following sailings: All ships sailings through and including May 11, 2020 All Alaska sailings through and including June 30, 2020 All San Francisco sailings through 2020 All Carnival Radiance sailings through and including November 1, 2020 All Carnival Legend sailings through and including October 30, 2020
  9. This is Discover Card. Same situation as above but with a train and bus transfer in Italy. Filed a refund claim with merchant....no response. Discover opened a dispute, immediately credited my account, and within 5 days I had an additional credit from the merchant. Now Discover is removing the credit they issued as the issue is resolved. We're writing to inform you that xxx issued a credit for the disputed transaction that we also previously credited. This means your account has been credited twice for the same transaction. To correct this, we have reversed our previous credit, which you will see on your next billing statement. Case Number:200xxx Merchant Name: Dispute Amount:$ Please contact xxxxdirectly if you feel you have not received the proper credit amount you are due. Some merchants may not refund shipping and handling charges or may impose a restocking fee on returned goods. If this does not resolve your dispute, please contact us as soon as possible so we can continue our investigation. If you have any questions, you can call our 100% U.S-based service team any time at xxx. As always, thank you for choosing Discover. Sincerely, Discover Card Customer Service
  10. This is the chargeback through Bank of America against the airline that cancelled my May flight from Rome. The flight was cancelled in early March. I immediately filed a refund claim and the airline has yet to respond. Their time is up. Bank of America even credited back the foreign transaction fee from the original transaction. My transaction might be a little different because I only booked the flight in February, so the initial charge is showing on my current credit card statement. I haven't paid for the flight yet since it was only charged a month or so ago. We've credited your account for the $xxx.xx charge(s) from xxx. We've also issued credit for any interest charges and fees you received because of the disputed charge(s). The adjustment(s) will appear on your monthly statement. What you need to know - We've filed a claim(s) on your behalf with the merchant(s). - The merchant(s) may provide information to support why they feel the transaction(s) is valid. Please allow up to 60 calendar days for this review process to be completed. - We may ask you to provide additional information in support of your claim(s). If we determine that the transaction(s) is valid, we will notify you of our decision and credit(s) may be reversed on your account. - If the merchant(s) doesn't respond to the claim(s), the credit(s) previously applied to your account will remain, and this letter will serve as final resolution of your claim(s). There's nothing you need to do at this time, but you should keep copies of all documentation related to your claim(s). Questions? If you have any questions, please call us at xxxx. We appreciate the opportunity to serve your financial needs.
  11. What about the criminal investigation and FBI and CIA getting involved? That's the best part, isn't it? 🤦‍♂️🤦‍♂️
  12. Here is how the chargeback system works when you approach it in good faith. No fraud threats, no criminal investigations, no fear mongering. Good grief, people. Stop already. Thank you for your recent inquiry regarding a charge on your account. We're happy to investigate this for you. In the meantime, we have applied a provisional credit to your account and notified the merchant of this situation. Here is the case number for your record: Case Number:2003xxxx Merchant Name: Dispute Amount:$xxxx.xx In most cases, the provisional credit we've applied will remain on your account. However, if the merchant provides documentation that shows the charge is valid, we will remove the provisional credit and notify you with a copy of the information provided from the merchant. Otherwise, the provisional credit will become permanent. This process typically takes less than sixty days, though more complex cases may require additional time. You can review the status of this investigation at any time by visiting ...... or by calling our Billing Assistance team from 6:30AM to 1:00AM (ET) every day at 1-800-...
  13. Lots of fear mongering regarding chargebacks on here. You have to remember, not every business treats it's customers as poorly as NCL does. If you approach chargebacks in good faith with your cc company, I would be surprised if you have any issues in normal economic conditions. Given the current situation, you're going to have even more latitude. And as to an NCL implemented ban, oh well, I suppose that is their loss.
×
×
  • Create New...