Am I the only one?
We received an offer for a free balcony, free casino money, plus package and entry into a slot tournament. I verified at the time of booking that both my husband and I were qualified for this offer, was told yes and I paid the required up front money (port taxes and deposit)
I went to my account on Princess and found that we had the balcony and nothing else
I immediately called back and got the plus package added, but the casino play was 1/2 of what was on the offer
Today I checked our account and now they took away my casino play money
I have sent two emails and made 3 calls. No one on the emails have responded.
Anyone else having problems and did you get them resolved.