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jhannah

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Everything posted by jhannah

  1. In looking at the Ruby Princess cruises for September and October, the only ones that show up are 9/4-9/14 Alaska out of San Francisio and a Panama Canal cruise on 10/22 out of San Francisco. Might this mean she will be in a drydock or refurbishment between those times?
  2. We like to go to our stateroom and unpack our carry-ons. Then it's off to grab a bite. After that, it's back to the cabin to avoid the boarding day hall traffic and watch the goings-on down on the pier (if we're on that side.) If we go out again before sailaway, we stroll around the ship and try to get a lay of the land. Most of all, we're just grateful to be on a ship and able to take advantage of its many ways to relax!
  3. We are looking at an Apex itinerary and have never cruised with Celebrity before. We have been on various lines, most frequently on Holland America. Arter our last cruise, we were somewhat disappointed. So many things have been cut or eliminated. My question is for those of you who have sailed on Apex in fairly recent times. Have things remained at the level you expect as a loyal passenger? Thank you in advance.
  4. We cruised in March of last year aboard the Koningsdam. We were disappointed to not have a Mariners' lunch. I understand most everyone cruising is a Mariner, but you'd think their more loyal, 4-star Mariners would get something. We didn't get a tile, either. Supply chain issues, they said. Not to worry ... they will be mailed. WRONG! After multiple inquiries, Guest Services sent this email today: Thank you for your recent correspondence with Holland America Line. Regretfully, due to ongoing global supply chain issues, we currently do not have any inventory of our Delft tiles exclusively created for Holland America Line Mariners by the master craftsmen of Royal Goedewaagen in The Netherlands. With the number of tiles in backlog and due to extensive logistics challenges, we have had to make the difficult decision to discontinue the mailing of tiles and other Mariner items. Guests who have been waiting for Mariner related items to be mailed will now need to request them from the onboard staff during their next Holland America Line cruise. We apologize for any further disappointment this may cause. Please let us know if we can be of additional assistance. Holland America Line thanks you for your continued patronage. Kind Regards, Shawn Guest Relations Holland America Line
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