shilu

Thank you

May I ask if you can prebook excursions etc with OBC like you can with RCCL or does it literally mean once onboard. I have over £470 OBC and would prefer to use on excursions but do they get sold out beforehand as I would not want to risk it.

Thank you, at the moment they have such a big price drop, it works out better than OBC so I might have to take that up with them. However, I really don't want to lose my checkin time. I suppose I can do something on the day of embarkation?

Hi, I have booked and paid for 2 staterooms on Spectrum, 27 days to sail date, because RCCL did not have staterooms accomodating 2 adults and one child (told fully booked). At the time there were no interconnecting rooms, now there are. Is it straightforward to change rooms, they are in a much lower class category? I have checked in and got a great boarding time of 11am, will I lose that if I have to check in again? Will I also lose the 300 US dollar onboard credit if they agree to switch rooms? Incidentally, there are several 3 person occupancy rooms available now but RCCL have said I would have to pay 75% cancellation charge for 1 room.

Thank you

Hi, I have booked a cruise in December 2024 from Barbados. I have booked PE and have been told the seatplan is a 2-2-2? I know it will be a TUI flight but can only see 2-3-2 plan. Is there anyone who has travelled in premium economy that knows the plan. I only ask as travelling with 2 youngsters. Thank you

So basically, I can claim the VAT back before I leave at the airport, only to be charged it again when I arrive in the UK, a pain! So I have tried to get a refund, the back of the receipt says I can within 30 days, as long as it is not used or opened, but the manager will not give me one, stating it is already processed and that I will have to get it in my own country! What can I do?

Hi, I have bought some jewellery on this Mediterranean cruise and was given the spiel on what a good deal it is as I can claim the VAT back at the airport before leaving for the UK. However, I have just looked up, all confusing, as do I declare when I get back to the UK what has been bought, in which case I will have to pay 20%? I went back to the store on ship as I thought it safer to get a refund but they said I would have to wait till I was back in the UK, this can't be right?

And what about an acceptance email, could this still happen?

What is the latest any of you have received the RoyalUp cabin? I only have 4 days to sail date and bid status is still saying submitted. Do I print current luggage tags?

My vrother is in Paris now, and unlike Marseille, he says there are no issues, just an increased Police presence and security

Sorry I should have said sailing on Symphony OTS

Hi, I am waiting on a RoyalUp bid but having second thoughts. My current cabin is a boardwalk view balcony on 11th deck quite central and I have bid on an oceanview balcony and a junior suite. Could the oceanview balcony be in a worse location? Not concerned about the suite as that would be an all round upgrade after all. I have only put minimum bids for both.

We will dock 11th July so hoping all ok

Has anybody docked in Marseille amidst this unrest and are things OK?

Thank you

Hi, If I have been issued luggage tags, does that mean Royal Up has not worked for me, bid status says submitted, sailing on SotS 9th July

I know. Also if you have purchased a drinks package for the previous week you are allowed soda package. I can't help thinking, you don't really have to show your seapass for the cinema anyway? So snacks, lunch, drinks, lazing by the pool, well worth it.

We will be on Symphony, disembarkation Barcelona 16th July 2023. It sets sail again at 6pm. Does anyone know how long we can stay onboard before we have to leave with the stay awhile program? It also mentions we have access to public areas including Windjammer, pools, etc, but would this also include the cinema showing at 12pm in Adventure Ocean? We have already seen alot of Barcelona and have a 6 Yr old so this would be ideal.

If you go on GET YOUR GUIDE or VIATOR, there are quite a lot of options with reviews, but I have not used them myself. Hope that helps

Thank you Edinburgher. Well, I have decided on a bit of an unusual one. We are having a guided tour in a 2cv citröen from Marseille to Cassis. It is a 3.5 hour tour with an option to extend in Cassis if we want. Thank you for your advice.

Hi, I had a guarantee boardwalk balcony cabin and submitted a few bids. Today I have been assigned a boardwalk balcony room, am I still on the RoyalUp, status says submitted, thanks

Thank you, that is great advice

Thank you

We shall be arriving in Marseille in July and are travelling with a 6 year old. We have never been to France. Just wondered if Aix en Provence or Cassis is more suitable as a half day tour. If we decided to do a full day tour is combining the above or Luberon villages tour better. Which would involve less driving around? Thanks in advance.