mogilevk9

We were booked on Symphony’s Mumbai to Athens voyage which was supposed to sail on 27th March. It was not cancelled by Crystal until mid February, only 5 weeks before sailing. Maybe because the December cruise encompasses Christmas and New Year, the passengers will be lucky and told with more than 4-5 weeks notice whether the sailing will go ahead or not.

My TA telephoned about an hour ago to say Mumbai to Athens is cancelled.

It would have been courteous to have informed the affected guests first, instead of them having to find out this information on a public forum.

It would be useful to say the least, for Crystal to let Symphony passengers both onboard now and those staying on or getting on for the next few voyages which are scheduled to go through Red Sea and Suez Canal , just what Crystal’s intentions are. Does anyone in the decision making process seriously believe that our cruise, Mumbai to Athens, will go ahead?! We should have been told weeks ago that it will be cancelled. World Cruisers etc on Serenity will get a new itinerary and this needs to be worked out. Fair enough. However, Symphony’s cruises will need to be cancelled in order for her to get round Africa and through the Straits of Gibraltar into the Mediterranean as quickly as possible for the Med season. This will probably mean deadheading in Singapore, as any new itinerary for passengers which involved stopping in Africa would mean delays in getting to the Med. The refuelling, restocking etc stops for the dash to the Med on a crew only ship can be worked out separately to passengers being informed that their cruise is cancelled. So, yet again I have to ask, what is the point of dragging this farce out?

😩😩 😩

Silversea has just cancelled their Silver Whisper cruise Mumbai to Athens sailing on March 20th. Our TA spoke to Crystal less than an hour ago and were given the same rubbish reply of assessing the current situation. So, come on Crystal, get your act together and give people on Symphony cruises in February and March some proper information. Your current treatment of passengers is truly appalling.

We are booked on Crystal Symphony’s Mumbai to Athens sailing at the end of March. Nothing has been forthcoming from Crystal regarding whether this cruise will be cancelled etc, although their holding statement assures you they having continued dialogue with affected guests🤣🤣. Our TA has spoken to Crystal this morning, and still no answer to our questions. Truly appalling customer relations from Crystal. So, just to show any Silversea passengers you are not alone, we dedicate this playlist to you all. Enjoy! Crystal’s Top 5 Playlist in The Avenue Saloon tonight are: 1. Our Lips Are Sealed by the Go-Go’s 2. Silence is Golden by The Four Seasons 3. The Sound of Silence by Simon & Garfunkel 4. It’s Oh So Quiet by Bjork 5. Road To Nowhere by Talking Heads 🎹🎹🎹

We are booked on Crystal Symphony’s Mumbai to Athens sailing at the end of March. Nothing has been forthcoming from Crystal regarding whether this cruise will be cancelled etc, although their holding statement assures you they having continued dialogue with affected guests🤣🤣 So, just to show any Silversea passengers you are not alone, we dedicate this playlist to you all. Enjoy! Crystal’s Top 5 Playlist in The Avenue Saloon tonight are: 1. Our Lips Are Sealed by the Go-Go’s 2. Silence is Golden by The Four Seasons 3. The Sound of Silence by Simon & Garfunkel 4. It’s Oh So Quiet by Bjork 5. Road To Nowhere by Talking Heads 🎹🎹🎹

Crystal’s Top 5 Playlist in The Avenue Saloon tonight are: 1. Our Lips Are Sealed by the Go-Go’s 2. Silence is Golden by The Four Seasons 3. The Sound of Silence by Simon & Garfunkel 4. It’s Oh So Quiet by Bjork 5. Road To Nowhere by Talking Heads 🎹🎹🎹

Crystal has just announced a series of themed cruises for 2024, one of which is the last couple of weeks in February on Symphony as she continues on her current journey from Asia to the Red Sea and thence the Mediterranean. I would rather know what is happening to Symphony in March when she, and we, are supposed to be transiting the Gulf of Aden / Bab El Mandab Strait and then sailing the Red Sea. Considering the latest developments regarding the missile attacks in this area, I can’t believe that a decision to cancel sailings in this area has still to be made. The lack of communication to current passengers and those on the upcoming March sailings is woeful.

The list so far is: Royal Caribbean - Silversea MSC NCL Oceania There are numerous large carriers rerouting around Africa including: Hapag-Lloyd Maersk NYK The Carnival brand is still considering their options.