But that’s not the point really…we were sold a cruise with this and that, paid a premium for it to now not receive what we originally paid for, I have read a few posts on here and on social media from people currently in sky suites who say the cabin steward now does what the butler did, only they don’t and they have just been renamed Retreat Hosts but are actually still just cabin stewards.
Dont get me wrong, Celebrity are entitled to do what they want but I think it would have been better to bring these changes in when a new seasons brochure came out so people could choose whether they want to purchase a sky suite and not get what was once offered, will there be a decrease in price?I very much doubt it.
Cunard have Queens Grill and Princess Grill, the latter being similar to a Sky Suite and the former are the higher end suites, but you know when you book what you are getting..other cruiselines have suites and mini suites, again you know what you are getting when you book. The removal of certain “perk” after you have booked is poor and to not even bother advising people who have already booked is dreadful customer service, as I have said it means we won’t be booking Celebrity again for a suite experience