Shore Ex discounts for Latitude Tiers

On a recent cruise we had a Shore Ex perk and booked in advance with no payment.

Once onboard, the shore excursions were charged to our on board account at full price. When I went to the Shore Ex desk, they promptly refunded our discount.

When I asked them why it was not done automatically. They said it was "new" and they had no way of doing it automatically. And suggested that I talk to the Latitudes people. I told them that Shore Ex over charges me, not Latitude.

Bottom line: monitor your bill to make sure you get the right discounts.

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