Price Drop / Booking incentive

[geoff99]

We have just had a price drop of $400 ,this has been credited as obc ,what I would like to know is do we loose our booking incentive of $200 from our original booking or add that to the $400 we now have , I am not sure now that the new rules are inplace?

Many thanks Geoff

[silentbob007]

It should just be added.

[maggieworkman]

It depends on how you booked it.

 

I booked with an online TA during a special promotion they were having. A few days later my cabin price dropped $888 (for 2 rooms). I called to have the price drop applied. In doing this, I lost the $100 per room OBC that I had received 'because the promotion was no longer available". It still worked out that I saved $688, so I went ahead with the rebooking.

 

Maggie

[Clarea]

We have just had a price drop of $400 ,this has been credited as obc ,what I would like to know is do we loose our booking incentive of $200 from our original booking or add that to the $400 we now have , I am not sure now that the new rules are inplace?

Many thanks Geoff

If your $200 OBC is from Royal, you may now be in a position of having a combination of refundable and non-refundable OBC's. I have read that your shipboard charges will consume the refundable OBC first, then the non-refundable. So if you spend only $400 on board, there won't be anything left to refund. Basically, that last $200 is use it or lose it.

 

Again, this is only if the $200 is from Royal, for advance booking, next cruise, shareholder, etc. If the $200 is from a travel agent or Visa points, then it is also refundable, and you can disregard what I said above about use it or lose it.

[TBSCruiser]

It depends on how you booked it.

 

I booked with an online TA during a special promotion they were having. A few days later my cabin price dropped $888 (for 2 rooms). I called to have the price drop applied. In doing this, I lost the $100 per room OBC that I had received 'because the promotion was no longer available". It still worked out that I saved $688, so I went ahead with the rebooking.

 

Maggie

 

 

that is your TA's issue, not RCCL's , they will just add them up

[cruisenfever]

If your $200 OBC is from Royal, you may now be in a position of having a combination of refundable and non-refundable OBC's. I have read that your shipboard charges will consume the refundable OBC first, then the non-refundable. So if you spend only $400 on board, there won't be anything left to refund. Basically, that last $200 is use it or lose it.

 

Again, this is only if the $200 is from Royal, for advance booking, next cruise, shareholder, etc. If the $200 is from a travel agent or Visa points, then it is also refundable, and you can disregard what I said above about use it or lose it.

Not necessarily true. All OBC's are coded either refundable or non-refundable on your SeaPass Account. The $400 would definitely be refundable as it was the OP's money to begin with........it's just being returned to them. This does not fall into the category of use it or lose it as only one of their OBCs is coming from RCI.

 

We had a similar situation last April where we were refunded port charges (for missing our Mexican ports) plus some other fees on our consecutive cruise on Radiance. We were able to withdraw all the money that was credited to our account in the form of an OBC with no problems.

[maggieworkman]

that is your TA's issue, not RCCL's , they will just add them up

 

That's why I said it depends on how you book. The OP didn't say whether or not he booked directly or with a TA, as far as I could see.

 

Maggie

[Clarea]

Not necessarily true. All OBC's are coded either refundable or non-refundable on your SeaPass Account. The $400 would definitely be refundable as it was the OP's money to begin with........it's just being returned to them. This does not fall into the category of use it or lose it as only one of their OBCs is coming from RCI.

 

We had a similar situation last April where we were refunded port charges (for missing our Mexican ports) plus some other fees on our consecutive cruise on Radiance. We were able to withdraw all the money that was credited to our account in the form of an OBC with no problems.

Patti, I probably did not word my post clearly enough. I agree with you that OBC's are coded as refundable or non-refundable. I was trying to point out (poorly) to the OP that they might have a combination of the 2 types of OBC's, and the consequences thereof.

 

I've read here conflicting reports on how Royal handles an account with both refundable and non-refundable OBC's, so I'm really not sure how it works. It might be one of those things that each ship handles differently. Unfortunately, I've never had any excess OBC, so my experience is limited.

 

Bob

[cruisenfever]

Patti, I probably did not word my post clearly enough. I agree with you that OBC's are coded as refundable or non-refundable. I was trying to point out (poorly) to the OP that they might have a combination of the 2 types of OBC's, and the consequences thereof.

 

I've read here conflicting reports on how Royal handles an account with both refundable and non-refundable OBC's, so I'm really not sure how it works. It might be one of those things that each ship handles differently. Unfortunately, I've never had any excess OBC, so my experience is limited.

 

Bob

Thanks Bob, maybe I was just having another one of those senior moments and didn't comprehend what you were trying to say.:o

 

Unfortunately the way it's supposed to work is not always the way it does work.

[geoff99]

Thanks for all the replies,the response I have had from our TA is that we get the $400 sbc credit but loose $100 of the $200 booking incentive from the TA because of the price reduction,therefore we have $500 sbc.

[xpcdoojk]

Thanks for all the replies,the response I have had from our TA is that we get the $400 sbc credit but loose $100 of the $200 booking incentive from the TA because of the price reduction,therefore we have $500 sbc.

 

Well, I am waiting to hear what the TA's say on this one, but it sounds a bit sketchy to me. Like the TA is saying you get $400, and I want to get $100 for me....

 

Not saying that is the case, but....

 

jc

[sidekick98]

If your $200 OBC is from Royal, you may now be in a position of having a combination of refundable and non-refundable OBC's. I have read that your shipboard charges will consume the refundable OBC first, then the non-refundable. So if you spend only $400 on board, there won't be anything left to refund. Basically, that last $200 is use it or lose it.

.

 

You never need to lose it can always draw it in the casino and it comes off sea pass you might lose 3% of it. Its just a we tip ..... happy cruising

[Clarea]

You never need to lose it can always draw it in the casino and it comes off sea pass you might lose 3% of it. Its just a we tip ..... happy cruising

Good point. I should have thought of that. 97% is better than nothing! Happy cruising to you also.

 

Bob

[Richiebaseball]

Well, I am waiting to hear what the TA's say on this one, but it sounds a bit sketchy to me. Like the TA is saying you get $400, and I want to get $100 for me....

 

Not saying that is the case, but....

 

jc

 

The new policy states that if the price goes down after final payment then an onboard credit will be issued instead of a refund. The new policy also states that an agents commission will not be protected from a rate decrease resulting in an onboard credit. So the agency still loses the commission from the onboard credit amount the same as if it were actually refunded.

[bwerner317]

i booked a cabin with carnival freedom fot 9/20 6 day cruise carnival agent told me that only 4 to 5 cabins left and i would not beat the price anyplace else so i booked a (solo)

the next day price dropped $114.00 i called caenival and they would't even give me obc not even a free deink and this will be 3rd cruise in a year with carnival and i also have a groupe of friends on this cruise / carnival will be my last